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Contact us

Need some help? You’re in the right place!




Send us an email

Best contact method

Contact Customer Care 24 hours a day, 7 days a week, by using the form below. We try to answer all inquiries within one business day.

Email address

Don't want to use the form? No problem!
You can send us an email at:


802 Avondale Ave.
Grandview Heights, OH 43212

Contact a marketplace seller

If you ordered an item from a marketplace seller, you will need to contact them regarding questions about your order. Just log in to your account, visit your order status page, click on the appropriate order number, then click the “contact seller” button.

Add us to your contacts

To avoid our emails entering your spam folder, please add us to your contacts. Otherwise, please check your spam filters if you don’t receive a response in your email inbox.

Pre-transaction questions

We are more than happy to answer your questions before a purchase. Just send an email to for a quick reply.


Meet the team

Our Customer Care team is here to help! We typically respond to all emails within one business day.

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Photo of Jeneé Jeneé
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