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Send us an email

Best contact method

Contact Customer Care 24 hours a day, 7 days a week, by using the form below or emailing us at We try to answer all inquiries within one business day.

Live chat

We’re available at the following times:

10:00 AM to 4:00 PM (EST)

Chat with us now!


802 Avondale Ave.
Grandview Heights, OH 43212

Contact a marketplace seller

If you ordered an item from a marketplace seller, you will need to contact them regarding questions about your order. Just log in to your account, visit your order status page, click on the appropriate order number, then click the “contact seller” button.

Add us to your contacts

To avoid our emails entering your spam folder, please add us to your contacts. Otherwise, please check your spam filters if you don’t receive a response in your email inbox.

Pre-transaction questions

We are more than happy to answer your questions before a purchase. Just send an email to for a quick reply.

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.
Learn more about the TextbookRush Marketplace.