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Return policy

Note: This policy excludes eBooks and orders from marketplace sellers. View our eBooks return policy. View our marketplace return policy.

Your satisfaction is our number one priority

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Yes, it’s that simple!

We know that having the correct product is essential to success, so we try to help you get exactly what you need. If an order needs to be returned for any reason, contact us or with our Customer Care Department within 30 days of the order date for a full refund of the item cost.

Guaranteed

Please note that all returns must be received in the condition they were sold or the refund amount will be adjusted. Therefore, we strongly suggest you review our packing guidelines to ensure the safe delivery of your return. All software must be returned unopened. Software that is received opened will not be accepted and will be returned to sender at the sender’s expense.

Shipping, handling, and restocking fees

Shipping, handling, and restocking fees for all returns are the responsibility of the buyer except in cases of defect or inaccurate fulfillment.