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| Introduction | |
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| Definition of a Disaster | |
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| Identify Disaster as a Possibility | |
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| Need for a Disaster Recovery Plan | |
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| Secure Top Management Support and Resources | |
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| Build Reliable Support | |
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| Secure and Prepare Resources | |
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| Organize Plan Development Team | |
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| Appoint Disaster Recovery Coordinator | |
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| Conduct Risk and Business Impact Analyses | |
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| Identify and Prioritize Assets and Functions | |
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| Identify Threats to Assets and Functions | |
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| Prioritize Disaster Recovery Planning Efforts | |
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| Identify Data Storage and Recovery Sites | |
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| Data Backup | |
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| Off-Site Storage | |
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| Identify the Information Asset | |
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| Select an Off-site Storage Vendor | |
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| Formulate Strategies for System Recovery | |
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| Recovery Site Alternatives | |
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| Alternate Site Selection Criteria | |
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| Common Concerns | |
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| Assess Business Recovery Needs | |
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| Avoid Common Misconceptions | |
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| Select a Hot-site Facility | |
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| Contract with a Vendor | |
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| Evaluate Alternatives for Disaster Recovery Plan Development | |
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| Consultants | |
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| In-House Development | |
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| PC-based Software | |
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| Define Assumptions and Limitations of the Plan | |
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| Write the Plan | |
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| Organization of the Plan | |
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| Body of the Plan | |
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| Develop Primary Procedures for Emergency Response | |
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| Write Emergency Management Plan | |
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| Designate Disaster Recovery Teams | |
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| Team Descriptions | |
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| Team Tasks | |
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| Team Member Characteristics | |
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| Develop a Notification Directory | |
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| Establish Emergency Operations Center (EOC) | |
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| EOC Communications | |
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| EOC Staffing | |
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| Facilities Layout | |
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| Costs | |
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| Train Employees | |
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| Test the Plan | |
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| Types of Tests | |
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| Plan the Test | |
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| Maintain the Plan | |
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| Change Management | |
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| Invoke the Plan | |
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| Communication | |
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| Manage the Media | |
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| Spokesperson Training | |
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| Other Resources for Disaster Recovery Information | |
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| Research the Literature | |
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| Interviews and Tours | |
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| Professional Organizations | |
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| Disaster Recovery Certification | |
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| Disaster Recovery Related Websites | |
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| Other Disaster Recovery Related Services | |
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| Bibliography | |
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| Glossary | |
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| Business Resumption Planning Process Flow | |
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| Disaster Recovery Coordinator Responsibilities | |
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| Disaster Recovery Plan Development Data Flow Diagrams | |
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| Application Recovery Classification Manual | |
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| Risk Analysis User's Questionnaire | |
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| Data Center Downtime Quiz | |
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| Risk Analysis Scenario | |
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| Vital Record Backups: Requirements and Recommended Procedures | |
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| Data Backup Strategy Sample | |
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| Disaster Recovery Related Standards Setting Organizations | |
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| Alternative Sites Survey | |
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| Internet Site Survey | |
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| In-House Hot-Site Cost Estimates | |
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| Consultant Survey | |
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| Disaster Recovery Planning Group Contacts | |
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| Buyer's Guide Table of Contents | |
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| Software Surveys | |
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| Damage Assessment Matrix | |
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| Disaster Recovery Plans Tables of Contents | |
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| Detailed Emergency Procedures | |
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| Emergency Management Activities | |
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| Disaster Recovery Flowcharts | |
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| Disaster Recovery Team Hierarchy | |
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| Team Objectives and Procedures | |
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| Communication Backup Failures | |
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| Emergency Operations Center Materials | |
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| Initial Recovery Sequence | |
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| Emergency Awareness Program | |
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| Test Objectives and Protocols | |
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| Test Materials Packet | |
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| Case Study | |
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| Case Study | |
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| Case Study | |
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| Problems with the Surprise Disaster Recovery Drill in Appendix GG | |
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| Case Study | |
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| Case Study | |
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| 1997 Disaster Recovery Services Survey | |
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| Author Biography | |
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| Acknowledgments | |