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Modern Civility Etiquette for Dealing with Annoying, Angry, and Di

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ISBN-10: 1626364125

ISBN-13: 9781626364127

Edition: 2014

Authors: Cynthia W. Lett

List price: $12.95
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Description:

Here are hundreds and hundreds of real people’s most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior.What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why are so many retail clerks rude? This book explains the reasons behind—and, more importantly, explains the proper responses to—all the most common irritations. Whether you are the matriarch of an unruly family trying to keep order, or an office worker just trying to figure out how to deal with pushy or messy colleagues, this is a book for you. It’s as…    
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Book details

List price: $12.95
Copyright year: 2014
Publisher: Skyhorse Publishing Company, Incorporated
Publication date: 1/2/2014
Binding: Paperback
Pages: 208
Size: 6.25" wide x 9.00" long x 0.75" tall
Weight: 1.320
Language: English

Cynthia W. Lett is a Certified Etiquette Professional (CEP) and Certified Protocol Professional (CPP). She is a seminar speaker and business consultant and is a regular on-air contributor to Fox News Channel, Fox Business Network, Retirement Living Channel, and various radio talk shows nationwide. She lives in Silver Spring, Maryland.