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Customers Are the Answer to Everything How to Get and Keep All the Customers Your Business Wants

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ISBN-10: 1614481075

ISBN-13: 9781614481072

Edition: N/A

Authors: Martha Hanlon, Chris Williams

List price: $16.95
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Description:

Forget the old concept of chasing your customers and the “working-for-life” plan. There is no reason your business can’t have all the customers it wants right now and even have them chase you!Whether your dream is to build a bigger business, leave your W-2 for your own thing or advance in your marketing or sales career, attracting and keeping customers with ease and grace will make it happen. And this book is your blueprint."Customers are the Answer to Everything" is that magic moment when a customer thinks of you first and often to help them solve their problems or answer their needs. They want to work with you forever. "Customers are the Answer to Everything" explores and brilliantly…    
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Book details

List price: $16.95
Publisher: Morgan James Publishing
Publication date: 2/2/2012
Binding: Paperback
Pages: 160
Size: 5.51" wide x 8.50" long x 0.48" tall
Weight: 0.462
Language: English

Martha Hanlon cut her marketing teeth in some pretty big places. An MBA from Wharton and years of directing product management and marketing groups for some of the biggest companies in America like AT&T, BT and MCI taught her how Big Guys do marketing. After years of leading the gorillas to revenue gains, she knew it was time to do the same with small business. Thatrsquo;s where the innovation lies. After creating the marketing services group to serve Blanc and Otus Public Relations venture-backed clients, Martha went on to found three businesses of her own. So she ldquo;getsrdquo; small business. Sought-after to develop new marketing techniques to rapidly build brands, products and leads,…    

#60;b#62;Chris Williams #60;/b#62;is Clinical Director of the Bristol Haematology and Oncology Centre, Bristol, UK and former Editor of the Cochrane Oncology Review Group#60;br#62;#60;p#62;#60;b#62;Paul Cornes#60;/b#62; is Consultant Clinical Oncologist at the Bristol Haematology and Oncology Centre and was previously at the Royal Marsden Hospital in London, UK

Foreword
The Year of the Customer
The Foundation
Preeminence
Positioning
Product Funnel
Revenue Modeling
Extraordinary Offers
The Customer Activators
The Power 100
The Power Hour
The Referral System
Reviving the Dead
Partnet Up
Off-Line and On-Line Networking
Online Outreach
Expansion
Support Systems
Your Mini Marketing Plan
Get Used To Success
Now What?
Epilogue
About The Authors
Resources