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When Bad Things Happen to Good Organizations How Effective Manager's Prepare for Crisis

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ISBN-10: 1600378617

ISBN-13: 9781600378614

Edition: N/A

Authors: Starr Mayer

List price: $14.95
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Book details

List price: $14.95
Publisher: Morgan James Publishing
Publication date: 3/1/2011
Binding: Paperback
Pages: 162
Size: 5.00" wide x 8.00" long x 0.37" tall
Weight: 0.418
Language: English

Ms. Mayer spent most of her professional life working with traditional nonprofit organizations as well as with universities and churches.� As a manager, a consultant and a mediator she worked with groups to prevent or cure the crises which occurred as they pursued their missions.� After working as an Executive Director of a nonprofit, she worked with Habitat for Humanity International, most recently as the director of a unit she designed called Risk Prevention and Response.� She has conducted workshops and trainings in conflict management, executive transition management, and risk prevention.� She has a M.S.W. and a Certificate in Dispute Resolution. She has lived and worked in…    

Introduction
About Crises
Questions to Consider
External Crises
Internal Crises
What Makes a Crisis Life-Threatening
Prevention and Cure
The Keys to Crisis Management
Preventing Crises with Policies
The Benefits of Policies
Determining Which Policies Are Needed
The Essential Documents for a Policy Manual
Policies Are Often Overlooked
Examples of Preventing Crises with Policies
Preventing Crises with People
The People Who Make Up the Board of Directors
The Role of the Board
Keys to Creating a Highly Functioning Board
Areas of Board Vulnerability
Examples of Preventing Crises through Board Excellence
Staff of Nonprofit Organizations
Guidelines for Creating a Strong Staff
Executive Transition Management
Guidelines for Effective Management of Staff
Examples of Preventing Crises through Staff Excellence
Precursors to Crises
Measuring Severity
Assessing Tools Already in Place
Acknowledging and Managing Conflict
Timing and Time
Two Key Responses to Conflict
Conflict Management 101
Bullies
Examples of Precursors to Crises
It's a Crisis
Elements of a Crisis
An Identified Crisis is the Reality
Emergency Plan in Time of Crisis
Examples of Crisis Management
The Crisis Has Passed
Evaluation
Communication
Personnel Assessment
Critical Conditions for Organizations
Examples of Nonprofits in the Aftermath of Crises
Making the Organization Safe
The Importance of Policies and People
Identifying and Addressing Precursors to Crises
Managing the Emergency
Utilizing the Period After the Crisis
Creating a Crisis Contingency Plan
Developing and Utilizing a Crisis Audit Team
Reaping the Rewards of Crisis Management Work
Prescriptions: In Case of Emergency
Six Month Plan: Emergency Contingency Planning
Emergency Data Bank
About the Author
Additional Resources
Endnotes