Service! Some People Just Don't Get It

Name: Service! Some People Just Don't Get It
Price: 9.63 USD
Availability: InStock
ISBN: 9781600370267

ISBN-10: 1600370268

ISBN-13: 9781600370267

Edition: 2006

Authors: Trapper Woods, Todd Woods

List price: $10.95

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Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from "street smarts" rather than a rehash of material from other text books.…

Book details

List price: $10.95
Copyright year: 2006
Publisher: Morgan James Publishing
Publication date: 8/1/2006
Binding: Paperback
Pages: 100
Size: 6.20" wide x 8.84" long x 0.26" tall
Weight: 0.374
Language: English