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| Illustrations | |
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| Acknowledgments | |
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| Getting Started | |
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| Introduction | |
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| A Brief Look at Assessment | |
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| Where Does Information Literacy Fit In? | |
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| Where Do Libraries Fit In? | |
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| Levels of Assessment | |
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| Classroom Assessment | |
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| Programmatic Assessment | |
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| Institutional Assessment | |
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| Learning Objectives | |
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| Works Cited and Further Reading | |
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| How to Choose the Right Assessment Tool | |
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| Chapter Organization | |
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| The Tools | |
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| Informal Assessment Techniques | |
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| An Overview of Informal Assessment | |
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| Informal Observations | |
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| Informal Questions | |
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| Self-Reflection | |
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| Keys to Success with Informal Assessment | |
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| Tips for Informal Observations | |
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| Tips for Informal Questioning | |
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| Tips for Instructor Self-Reflection | |
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| Using the Data from Informal Assessment | |
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| Is Informal Assessment Right for You? | |
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| Works Cited and Further Reading | |
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| Classroom Assessment Techniques | |
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| An Overview of Classroom Assessment Techniques | |
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| Preparation | |
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| Examples of Classroom Assessment Techniques | |
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| Minute Paper/Muddiest Point | |
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| One Sentence Summary | |
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| Defining Features Matrix | |
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| Directed Paraphrasing | |
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| Pre-Assessment Using CATs | |
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| Classroom Response Systems | |
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| Using the Results | |
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| Are Classroom Assessment Techniques Right for You? | |
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| Works Cited and Further Reading | |
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| Surveys | |
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| An Overview of Surveys | |
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| Practical Considerations | |
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| Who and When | |
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| Survey Delivery | |
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| Survey Questions | |
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| Steps for Conducting a Survey | |
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| Are Surveys Right for You? | |
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| Works Cited and Further Reading | |
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| Interviewing | |
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| An Overview of Interviewing | |
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| Types of Interviewing | |
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| Informal Interviewing | |
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| Guided Interviewing | |
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| Open-Ended Interviewing | |
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| Preparing for a Successful Interview | |
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| Right After the Interview | |
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| Transcribing the Data | |
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| Analyzing the Data | |
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| Is Interviewing Right for You? | |
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| Works Cited and Further Reading | |
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| Focus Groups | |
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| An Overview of Focus Groups | |
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| Preparing for a Successful Focus Group | |
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| Conducting the Focus Group | |
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| The Focus Group Session | |
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| Right after the Session | |
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| Transcribing the Data | |
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| Analyzing the Data | |
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| Example of a Focus Group Study | |
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| Assessment Scenario | |
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| The Focus Group Plan | |
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| Are Focus Groups Right for You? | |
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| Works Cited and Further Reading | |
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| Knowledge Tests | |
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| An Overview of Knowledge Tests | |
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| Types of Knowledge Test Items | |
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| Creating Knowledge Tests | |
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| Objective Items | |
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| Essay Items | |
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| Standardized Tests | |
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| Analyzing the Data | |
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| Are Knowledge Tests Right for You? | |
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| Works Cited and Further Reading | |
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| Concept Maps | |
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| An Overview of Concept Maps | |
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| Types of Concept Maps | |
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| Hierarchical Concept Maps | |
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| Flat Concept Maps | |
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| Creating and Using Concept Maps | |
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| Evaluating Concept Maps | |
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| Is Concept Mapping Right for You? | |
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| Works Cited and Further Reading | |
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| Performance Assessments | |
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| An Overview of Performance Assessments | |
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| Process | |
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| Products | |
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| Assignment Design | |
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| Writing an Assignment Prompt | |
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| One Last Check of Your Assignment | |
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| Scoring Guides | |
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| Analyzing Data from Performance Assessments | |
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| Are Performance Assessments Right for You? | |
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| Works Cited and Further Reading | |
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| Portfolios | |
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| An Overview of Portfolios | |
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| What Goes Into a Portfolio? | |
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| Creating the Portfolio Assignment | |
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| Programmatic and Institutional Assessment | |
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| Collecting the Material | |
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| Electronic Portfolios | |
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| Assessing Portfolios | |
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| Are Portfolios Right for You? | |
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| Works Cited and Further Reading | |
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| What to Do With the Information | |
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| Analyzing the Data | |
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| An Overview of Content Analysis | |
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| Steps in Content Analysis | |
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| Software to Assist with Analyzing Textual Data | |
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| An Overview of Descriptive Statistics | |
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| Steps in Descriptive Statistics | |
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| Data Tools | |
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| Spreadsheets | |
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| Statistical Software | |
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| Conclusion | |
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| Works Cited and Further Reading | |
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| Working with the Results | |
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| Sharing Assessment Results | |
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| Identifying Stakeholders | |
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| Deciding What to Share | |
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| Presenting Your Results | |
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| Putting Assessment Results to Work | |
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| Working with Positive Assessment Results | |
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| Working with Negative Results | |
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| Conclusion | |
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| Works Cited and Further Reading | |
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| Index | |