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Coaching and Mentoring How to Develop Top Talent and Achieve Stronger Performance

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ISBN-10: 159139435X

ISBN-13: 9781591394358

Edition: 2004

Authors: Harvard Business School Press Staff, Harvard Business Review Staff

List price: $22.00
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Description:

Effective managers know that timely coaching can dramatically enhance their teams' performance Coaching and Mentoring offers managers comprehensive advice on how to help employees grow professionally and achieve their goals. This volume covers the full spectrum of effective mentoring and the nuts and bolts of coaching.Managers will learn how to master special mentoring challenges, improve listening skills, and provide ongoing support to their employees.
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Book details

List price: $22.00
Copyright year: 2004
Publisher: Harvard Business Review Press
Publication date: 9/1/2004
Binding: Paperback
Pages: 176
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.594
Language: English

Introduction
What Coaching Is All About: Its Place in Management
Benefits
Identifying Coaching Opportunities
A Four-Step Process
Summing Up
Preparing to Coach: Keep Your Eyes, Ears, and Mind Open
Begin with Observation
Create and Test Your Hypothesis
Listen Carefully
Estimate the Probability of Improvement
Ask the Employee to Prepare
Summing Up
Discussion: Where Minds Meet
Discuss Your Observations
Be an Active Listener
Listen for the Emotions Behind the Words
Move Discussion to Causes
Summing Up
Active Coaching and Follow-Up: Getting Down to Business
Obtain Agreement on Goals
Create an Action Plan
Begin Coaching
Give and Receive Feedback
Adopt an Appropriate Approach
Always Follow Up
Summing Up
Becoming a Better Coach: Beyond the Basics
Conserve Time and Energy
Create the Right Climate
Avoid These Common Mistakes
Understand the Challenge of Team Coaching
Practice Makes Perfect
Summing Up
Executive Coaching: When Bosses Need Help
Why Executive Coaching?
Two Approaches to Executive Coaching
What to Look for in an Executive Coach
Summing Up
Mentoring and Management: Developing Human Assets
Mentoring Versus Coaching
The Benefits and Costs of Mentoring
Who Should Have a Mentor?
Summing Up
The Right Match: Advice for Matchmakers
What Constitutes a Good Match?
Bosses as Mentors: Pros and Cons
The Matchmakers
Recognizing a Good Match
One Company's Matchmaking Experiment
Summing Up
Being an Effective Mentor: And a Receptive Protege
Characteristics of Effective Mentors
How to Mentor Well
For Proteges: How to Make the Most of Mentoring
Summing Up
Women and Minorities: Special Mentoring Challenges
Challenges for Female Employees
A Different Fast Track for Minority Americans
Summing Up
Beyond Traditional Mentoring: Peers and Networks
Mentoring Peer-to-Peer
Network Mentoring
Summing Up
Appendix A
Appendix B
Notes
Glossary
For Further Reading
Index
About the Subject Adviser
About the Writer