| |
| |
| Foreword | |
| |
| |
| Special Foreword | |
| |
| |
| Preface | |
| |
| |
| Acknowledgments | |
| |
| |
| How to Use This Book | |
| |
| |
| Where to Begin | |
| |
| |
| |
| Assess Yourself for Telecommuting Success | |
| |
| |
| Telecommuter Self-Assessment Checklist | |
| |
| |
| Working Well in Your Home Office | |
| |
| |
| |
| Focus Your Life | |
| |
| |
| |
| Focus Your Work | |
| |
| |
| |
| Focus Your Day | |
| |
| |
| |
| Avoid Time Wasters | |
| |
| |
| |
| Maintain a Healthy Balance (Manage the Workaholic Within) | |
| |
| |
| |
| Stay Motivated (Manage the Slouch Within) | |
| |
| |
| |
| Get and Keep Your Office Organized | |
| |
| |
| |
| Get and Keep Your Day Organized | |
| |
| |
| |
| Keep the "Administrivia" Under Control | |
| |
| |
| |
| Manage the Maddening Mounds of Mail | |
| |
| |
| |
| Determine the Best Location for Your Home Office | |
| |
| |
| |
| Draw a Clear Line Between Your Work and Living Space | |
| |
| |
| |
| Determine the Best Address for Your Home Office | |
| |
| |
| |
| Design Your Office for Efficiency | |
| |
| |
| |
| Design Your Office for Good Health | |
| |
| |
| |
| Be Your Own OSHA Inspector | |
| |
| |
| |
| Dress for Success (According to the New Rules) | |
| |
| |
| |
| Make a Habit of Avoiding Bad Habits | |
| |
| |
| |
| Reject the Refrigerator that Beckons You | |
| |
| |
| |
| Work During Your Peak Energy Times | |
| |
| |
| |
| Making "The Rounds" for Efficient "Erranding" | |
| |
| |
| |
| Stay Fit and Healthy | |
| |
| |
| |
| Take Breaks to Relax, Re-energize, or Recover | |
| |
| |
| |
| Multi-Task to Maximize Your Productivity | |
| |
| |
| |
| Avoid the (Real or Perceived) Isolation Trap | |
| |
| |
| |
| Track Expenses and Expenditures | |
| |
| |
| |
| Simplify and Improve Continuously | |
| |
| |
| |
| Reward Yourself and Celebrate Successes | |
| |
| |
| |
| Take Responsibility for Developing New Skills and Managing Your Career | |
| |
| |
| Working Well with Your Family | |
| |
| |
| |
| Negotiate Expectations and Agreements | |
| |
| |
| |
| Get Your Family on Your Team | |
| |
| |
| |
| Manage and Minimize Distractions | |
| |
| |
| |
| Establish Clear Interruption Rules | |
| |
| |
| |
| Take Care of Childcare | |
| |
| |
| |
| If You Mix Childcare and Work (God Help You!) | |
| |
| |
| |
| "Take Your Children to Work" Guidelines | |
| |
| |
| |
| The Shift to Home-Based Work with Older Children | |
| |
| |
| |
| Meeting the Challenge of Eldercare or Family Care | |
| |
| |
| |
| Minimize Household and Family Stress | |
| |
| |
| |
| Working With and Around Your "4-Legged Children" | |
| |
| |
| |
| Resolve Disagreements Promptly | |
| |
| |
| |
| Accept the Guilt--and Move On | |
| |
| |
| |
| Answering Phones: Decide Who and How | |
| |
| |
| |
| Get the Respect You Deserve (How to be sure you and your work are taken seriously) | |
| |
| |
| |
| The Happy Marriage Partnership Guide to Office Sharing | |
| |
| |
| |
| Schedule Periodic "How Goes It" Meetings | |
| |
| |
| Working Well with Your Team | |
| |
| |
| |
| Establish a Rock-Solid Foundation of Trust | |
| |
| |
| |
| Keep Your Boss Informed | |
| |
| |
| |
| Know and Nurture Your Team | |
| |
| |
| |
| Stay in Touch with Co-Workers | |
| |
| |
| |
| Be (Creatively) Accessible by Telephone | |
| |
| |
| |
| Don't Ignore Those Who Resent You | |
| |
| |
| |
| Network to Stay Visible and Informed | |
| |
| |
| |
| Stay on Track for Promotions (and Other Good Deals) | |
| |
| |
| |
| Know When to Ask for Help | |
| |
| |
| |
| Master Effective (Virtual) Interaction Skills | |
| |
| |
| |
| Technology Talk: Keys to Communicating Without Speaking | |
| |
| |
| |
| Determine the Need for "Live" Interactions | |
| |
| |
| |
| "Distance Delegation" that Delivers Results | |
| |
| |
| |
| Manage the Performance Management Process | |
| |
| |
| |
| Reach Agreements that Foster Commitment and Collaboration | |
| |
| |
| |
| Resolve Conflicts Effectively and Proactively | |
| |
| |
| |
| Master the Fundamentals of Productive Virtual Meetings | |
| |
| |
| |
| Make Everyone Skilled and Comfortable in Virtual Meetings | |
| |
| |
| |
| Just Say "No" | |
| |
| |
| |
| Work Productively With Co-workers Who Share Your Home Office | |
| |
| |
| Working Well with Your External Partners | |
| |
| |
| |
| Know Who Provides Your Critical Services and Support | |
| |
| |
| |
| Be Your Own Purchasing Manager | |
| |
| |
| |
| Select Service Providers that Meet Your Criteria | |
| |
| |
| |
| Set Service Expectations and Get Your Desired Results | |
| |
| |
| |
| Negotiate Deadlines and Details | |
| |
| |
| |
| Establish Consequences for Unsatisfactory Service Performance | |
| |
| |
| |
| Get It in Writing | |
| |
| |
| |
| Know When to Outsource | |
| |
| |
| |
| Establish a Partner Mindset and Relationship | |
| |
| |
| |
| Treat People As People | |
| |
| |
| |
| Reward Good Work | |
| |
| |
| |
| Bartering for Best Results | |
| |
| |
| |
| Network Your Partner Network | |
| |
| |
| |
| Follow-Up for Best Results | |
| |
| |
| |
| Get the Most Out of Business and Professional Associations | |
| |
| |
| Working Well with Tools and Technology | |
| |
| |
| |
| Assess Your Real Needs and Choose the Best Technology for You | |
| |
| |
| |
| Know Your Backup Options (Before a Crisis Occurs) | |
| |
| |
| |
| Be Prepared With the Basic Tools, Too | |
| |
| |
| |
| Get Wired--Electrify Your Telecommuting Experience | |
| |
| |
| |
| Computer Choices and Conundrums | |
| |
| |
| |
| Beyond the Computer: Essential Tools (and Toys) for the Well-Connected Telecommuter | |
| |
| |
| |
| Rarely Is a Phone Just a Phone | |
| |
| |
| |
| Make Your Phone Calls Chase or Wait for You | |
| |
| |
| |
| Manage the Madness of Multiple Machines that Ring or Beep at You | |
| |
| |
| |
| Skip the Massage--Get a Headset | |
| |
| |
| |
| Which Chair to Buy (When You'd Really Rather Have a Recliner) | |
| |
| |
| |
| Learn to Love Voice Mail (and Other Impossibilities) | |
| |
| |
| |
| Videoconferencing: The Next Best Thing to Being There? | |
| |
| |
| |
| Meet the Challenge of Internet Connections | |
| |
| |
| |
| Have Technology, Will Travel | |
| |
| |
| |
| If Talking to Yourself Is Interesting, Try Faxing to Yourself | |
| |
| |
| |
| Protect Your Equipment (and Your Livelihood) | |
| |
| |
| |
| So, Do you Really Need a Speakerphone in the Bathroom? | |
| |
| |
| |
| Make Telecommuting Work Well for You | |
| |
| |
| Telecommuting Implementation Guide | |
| |
| |
| Appendices | |
| |
| |
| |
| "Make a Case for Telecommuting" Guide | |
| |
| |
| Addendum to Appendix A | |
| |
| |
| |
| Telecommuting Resource Guide | |
| |
| |
| Index | |
| |
| |
| About the Author | |
| |
| |
| How To Get (and Give) More Information | |