| |
| |
Foreword | |
| |
| |
Introduction | |
| |
| |
The Real Psychology of Selling | |
| |
| |
Persuasion for Professionals | |
| |
| |
What is Ultimate Selling Power? | |
| |
| |
The Mindsets of Sales Millionaires | |
| |
| |
The Sales Millionaire's Mindset Placed Under a Microscope | |
| |
| |
Do Not Be Afraid to Be Persuasive | |
| |
| |
The Psychology of Sales Professional | |
| |
| |
The Superstar's Mindset Toward Persuasion | |
| |
| |
Looking for the Root Causes | |
| |
| |
How to Sell Yourself on Selling | |
| |
| |
Believing in the Value You Bring to the Table | |
| |
| |
The Truth About the Process of Selling | |
| |
| |
The Power of Invisible Selling | |
| |
| |
The Best Ways of Dealing With Concerns, Objections, and Resistances | |
| |
| |
The Incredible Power of Words | |
| |
| |
Do Not Be Intimidated By the Power of Words | |
| |
| |
The Power of Organized Words | |
| |
| |
Real-Life Examples | |
| |
| |
Why Salespeople Deny They Use Scripts | |
| |
| |
The Reality of Positive Thinking in Master Salesmanship | |
| |
| |
The Meat and Potatoes of Sales Scripting | |
| |
| |
Steps in Building Powerful Scripts | |
| |
| |
How to Build a Multimillion Dollar Mastermind Sales Script Book | |
| |
| |
Advanced Script Book Development Strategies | |
| |
| |
A Billion Dollar Success Story | |
| |
| |
You Take the Lead | |
| |
| |
Looking for Leads | |
| |
| |
Present Company Included | |
| |
| |
Referrals Get Results | |
| |
| |
Use Your Network to Net Leads | |
| |
| |
Go to the Source | |
| |
| |
"But My Company Provides Me With Leads" | |
| |
| |
Trade Show Tactics | |
| |
| |
Generating Leads With a Hospitality Room | |
| |
| |
"But Trade Shows Don't Work in Our Business" | |
| |
| |
Fishing for Leads on the Internet | |
| |
| |
Ad Hoc Steps to Add Referrals | |
| |
| |
What to Do With Those Leads | |
| |
| |
Two Leading Types of Errors | |
| |
| |
Leads That Are Not Misleading | |
| |
| |
What You Want to See in CRM | |
| |
| |
How to Develop and Use Your Unique Selling Proposition | |
| |
| |
Developing Your Unique Selling Proposition | |
| |
| |
How Long Should Your USP Be? | |
| |
| |
What If your Services Are Not That Unique? | |
| |
| |
But What If I Am Really, Really Ordinary? | |
| |
| |
Mistakes to Avoid in Your USP | |
| |
| |
Avoiding Cliches in Your Unique Selling Proposition | |
| |
| |
Tips for the Salesperson Who Has No Credentials | |
| |
| |
The Pre-Sale Warm-up | |
| |
| |
Mind Over Matters | |
| |
| |
What You Expect Is What You Get | |
| |
| |
Get With the Programming | |
| |
| |
Check Out the Company: Is It One You Want to Keep? | |
| |
| |
Sources of Company Information | |
| |
| |
Check Out the People | |
| |
| |
An Important Lesson From Hollywood | |
| |
| |
The Time to Qualify | |
| |
| |
Speaking of Questions | |
| |
| |
Do It Yourself | |
| |
| |
What Do You Want to Know? | |
| |
| |
More Contact Options Than Ever | |
| |
| |
The Final Countdown | |
| |
| |
How to Use the Media to Sell Your Products and Services | |
| |
| |
Messages From the Media | |
| |
| |
Getting Into Print | |
| |
| |
The Marketplace for Your Articles | |
| |
| |
Opportunities for Online Articles | |
| |
| |
How to Pick a Topic for Your Article | |
| |
| |
A Few Style Points | |
| |
| |
Capitalizing on What You Write | |
| |
| |
Use Your Articles to Get on Radio and Television | |
| |
| |
Radio vs. Television | |
| |
| |
Hiring a Public Relations Professional | |
| |
| |
Doing Public Relations on Your Own | |
| |
| |
The Best Contents for Your Promotional Package | |
| |
| |
How Can You Generate Newsworthy Topics? | |
| |
| |
You're Going on the Air Tomorrow. Yikes! | |
| |
| |
Tuming Your Articles into a Book or E-Book | |
| |
| |
The Bottom Line | |
| |
| |
The Power of Seminar Selling | |
| |
| |
"I've Tried Everything" | |
| |
| |
The Wide, Wide World of Seminar Marketing | |
| |
| |
"But Seminar Selling Costs Too Much!" | |
| |
| |
Tuming Seminars From an Expense to a Profit Center | |
| |
| |
But What About Personal Attention to Clients? | |
| |
| |
How to Save Money In Conducting Sales Seminars | |
| |
| |
Sharing the Costs of Doing Seminars | |
| |
| |
Don't Let Your Peers Discourage You | |
| |
| |
Proof of the Public's Desire for Seminars | |
| |
| |
The Pros and Cons of Pre-Packaged Seminars | |
| |
| |
Strategies and Tactics for Dealing With Challenging Prospects and Customers | |
| |
| |
Dealing With Different Customers | |
| |
| |
The Deliberative or Procrastinating Prospect | |
| |
| |
The Silent Prospect | |
| |
| |
The Fast-Talking Prospect | |
| |
| |
The Dominant Prospect | |
| |
| |
The Inaccessible Prospect | |
| |
| |
The Complaining Prospect | |
| |
| |
Out With the Old Adage | |
| |
| |
Capitalize on the Power of CRM | |
| |
| |
An Introduction to CRM | |
| |
| |
CRM at Every Contact Point | |
| |
| |
Other Powerful Benefits of CRM | |
| |
| |
How Do You Profit From CRM? | |
| |
| |
The 10-Point CRM Checkout System | |
| |
| |
Making the Right CRM Decision | |
| |
| |
The Bottom Line on CRM | |
| |
| |
How Coaching Creates Ultimate Selling Power | |
| |
| |
Solving the Major Challenges of Sales Coaching | |
| |
| |
Do You Really Need a Coach? | |
| |
| |
What Do Sales Coaches Do? | |
| |
| |
Can You Be Coached by a Book or by Tapes? | |
| |
| |
When is the Best Time to Start Working With a Coach? | |
| |
| |
Who Can Actually Benefit from a Sales Coach? | |
| |
| |
Finding a Great Sales Coach | |
| |
| |
Put Your Career on Fast-Forward | |
| |
| |
Epilogue: Interview With G. Edward Hunt | |
| |
| |
Index | |
| |
| |
About the Authors | |