ITILï¿½ 2011 at a Glance

Name: ITILï¿½ 2011 at a Glance
Price: 55.74 USD
Availability: InStock
ISBN: 9781461438960

ISBN-10: 1461438969

ISBN-13: 9781461438960

Edition: 2012

Authors: John O. Long

List price: $54.99

30 day, 100% satisfaction guarantee!

Marketplace

1 new & used from $55.74

what's this?

Rush Rewards U
Members Receive:

You have reached 400 XP and carrot coins. That is the daily max!

Description:

"ITIL(r) 2011 At a Glance" is an important update to the internationally-recognized ITIL(r) best practices for IT Service Management. "ITIL(r) 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL(r) as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference's unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL(r) 2011 At a Glance" will be of interest to organizations…

Book details

List price: $54.99
Copyright year: 2012
Publisher: Springer New York
Publication date: 7/1/2012
Binding: Paperback
Pages: 95
Size: 6.10" wide x 9.25" long x 0.09" tall
Weight: 0.990
Language: English