Communication Skills in Health and Social Care

Name: Communication Skills in Health and Social Care
Availability: OutOfStock
ISBN: 9781446208199

ISBN-10: 1446208192

ISBN-13: 9781446208199

Edition: 2nd 2012

Authors: Bernard Moss

List price: $23.99

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Description:

This thoroughly revised and updated second edition of Communication Skills for Health and Social Care provides an accessible introduction to the wide range of communication skills needed for contemporary health and social care practice. Presented in a unique and easy-to-use dictionary format, the book acts as a working tool which students can dip in and out of throughout their course, and ultimately return to once they have qualified for practice. This updated edition includes new chapters on: " Groupwork " Interprofessional Collaboration " Information and Communication Technologies (ICT) " Emotional intelligence " Assertiveness Offering a fresh approach to a core topic on the health and…

Book details

List price: $23.99
Edition: 2nd
Copyright year: 2012
Publisher: SAGE Publications, Limited
Publication date: 3/26/2012
Binding: Paperback
Pages: 248
Size: 6.69" wide x 9.53" long x 0.56" tall
Weight: 0.946
Language: English

Bernard Moss is Emeritus Professor of Social Work Education and Spirituality at Staffordshire University.



Foreword



Acknowledgements


About the Author


Introduction


Acceptance


Active Listening


Advising


Advocacy


Anti-discriminatory Practice


Assertiveness


Assessment


Barrier Gestures


Breaking Bad News


Chairing Meetings


Challenging


Confidentiality


Conflict Management


Counselling


Court Room Skills


Ecomaps


Emotional Intelligence (EI)


Empathy


Empowerment, Resilience and a Strengths Perspective


Endings


Establishing a Professional Relationship


Feedback - Giving and Receiving


Genograms


Getting Unstuck


Group Work


Information & Communication Technology (ICT) and Health Informatics


Interpreters


Interprofessional Collaboration


Interviewing


Learning Difficulties


Loss


Mediation Skills


Non-verbal Communication


Reflective Practice


Religion


Spirituality


Supervision


Talks and Presentations


Telephone Skills


Time Management


Whistle Blowing


Wrong Messages


Index