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Strategic Project Office

ISBN-10: 1439838127

ISBN-13: 9781439838129

Edition: 2nd 2010 (Revised)

Authors: J Kent Crawford

List price: $69.99
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Description:

In its second edition, this seminal text provides step-by-step instructions for establishing and maturing a PMO. The author emphasizes cost management, cultural change, risk assessment, resource allocation, and skills tracking to increase project value, organizational efficiency, and productivity. He explores various aspects relating to planning and implementing the strategic project office, and concludes by considering how to change the organizational culture to match the new organization. Concise and easy to read, the book includes cutting-edge research and case studies on PMO functions and roles to highlight best practices. An assessment model for measuring PMO practice maturity is included.
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Book details

List price: $69.99
Edition: 2nd
Copyright year: 2010
Publisher: Taylor & Francis Group
Publication date: 9/29/2010
Binding: Hardcover
Pages: 394
Size: 6.00" wide x 9.25" long x 1.00" tall
Weight: 1.540
Language: English

List of Figures
List of Tables
Foreword
Preface
Acknowledgments
Introduction: The PMO Concept, Then and Now
The Authors
The Strategic PMO: Aligning Projects and Strategy
Overview
The Link between Strategy and Projects
Strategy and Projects Research Study
Why Align Projects with Strategy?
How Alignment Resolves Project Management Problems
Strategy & Projects: Research Findings
The Strategy & Projects Framework
Best-Practice Examples
Notes
PMO Business Case, Organization Structure, and Functions
The Evolving Enterprise
Many "Ps" Make a Strong Business Case
Organizational Structure for Projects
Types of PMOs
Functions of the Project Management Office
Project Support
Software Tools
Processes, Standards, and Methodologies
Training
Consulting and Mentoring
Project Managers
Integration of the Project Management Office
Evolving PMO Functions
Notes
The Starting Gate: Assessing Your Current Condition
Maturity and the PMO
A Maturing Profession
Defining Maturity and Capability
Preassessment Evaluation
Baseline Maturity Assessment
PM HealthCheck: Understanding an Organization's Project Management Maturity
Identification of Issues and Risks
Gap Analysis
Conclusion
An Iterative Process
Talking Points
Notes
PMO Planning, Preparation, and Strategy
The Project Charter: Agreeing on a Destination
Objectives and Milestones: The Map to Your Destination
Specific
Measurable
Agreed Upon
Realistic
Time-Constrained
Using Gap Analysis to Set Milestones
Delivering Value with Specific Short-and Long-Term Objectives
Implementation Strategy
Establish the Foundation
Startup with Short-Term Initiatives
Rollout with Long-Term Solutions
Support and Improvement
A Project Office or a Project Management Culture?
However ... Five Ways to Fail
Measuring Success: How to Know When You Have Arrived
Metrics
Communications Planning
Best Practice: Communications
Purpose
Origination and Timing
Project Communications Plan Guidelines
PMO Value-Adding Strategy: Rein in Runaway Projects
Early Warnings
In-Progress Problem Indicators
Pulling on the Reins
Notes
Establishing a Project Management Methodology and PMO Governance
Defining Our Terms
Five Steps to Establishing a Methodology
What Are the Elements of a Methodology?
Consistency/Repeatability
Scalability to Projects of Varying Size and Complexity
Overview of a Sample Methodology
The Processes
The Templates
Quality and PM Methodology
Quality of Deliverables: The Product
Quality of the Project Management Process
How Good Is Your Methodology?
Governance: Balancing Order with Creativity
Defining Governance
Process Governance
Methodology and Standards
People and Structure Governance
A Governance Framework
Best Practices in Governance
Notes
Project Portfolio Management and the Strategic PMO
The Evolution from Project to Portfolio
The Business Case
Overall Benefits
PPM in the Strategic PMO: Where Strategic Planning Meets Project Execution
The Strategic PMO: An Organizational Home for PPM
Governance and PPM
Assessing Organizational Readiness
The Fundamental Components of PPM
Six Key Processes
Four Areas of Integration
How Do Organizations Implement PPM Practices?
Start Small and Keep It Simple
Best Practices for PPM
Notes
The Strategic People Management Office: Human Capital and the PMO
The Resource Crunch
People Make the PMO
Staffing the Strategic PMO
Strategic PMO Director
Project and Program Managers
Project Support
Project Teams
Other Team Members
A Note on Mentoring
Project Mentoring
Competency Identification
Training and Mentoring
Performance Measurement and Rewards
Career Paths and Leadership Development
Best Practices for People Management in the Strategic PMO
Rolling Out the Strategic PMO: All Aboard
The Executive Role
Identifying the Executive Sponsor
Management Participation: The PMO Steering Committee
How to Select a PMO Steering Committee
Notes
The Technical Infrastructure: Using It to Facilitate Project Collaboration and Performance Measurement
Why Do You Need PMO Software?
Software Functionality and PMO Complexity
Project Management Approach
PMO Level
Portfolio Management Software Issues
Additional Software Concerns
What Are the Best Practices for Selection?
Rollout: Putting the Tools to Work
Notes
Changing Organizational Culture
Climate or Culture-Which Do I Change?
Organizational Needs: Flexibility and Creativity
Creating a Project Culture: From the Top
Specific Guidance on Changing Your Culture
Measuring for Results
Change Processes
The Scenario Approach
A Project Management Approach to Change
Readying the Troops for Battle
Overcoming Barriers to Change
People and Power
Organizational Politics, Roles, and Responsibilities
The Impact of Change on People
The 15-15-70 Rule
Using Language to Create Community
You Made It: Signs of a Project Culture
Notes
Knowledge Management and the PMO: Tracking Benefits and Learning From Experience
Knowledge Management: The Short Course
Knowledge Repositories
Key Success Factors in KM
Barriers to KM Success
Capturing Lessons Learned-and Beyond
Project Closeout: The Knowledge Goldmine
Postproject Review
Why Are We So Bad at This?
The PMO as a Community of Practice
Benchmarking
Tracking Performance: Knowledge Is Power
Where to Begin
A Model for Performance Measurement
Developing Performance Measures
Measurement Planning
Piloting the Measurement Program
Some Cautions about Doing Internal Research Projects
Conclusion
Notes
The State of the PMO 2007 to 2008
Selected PMO of the Year Winners (2007 and 2008)
Project Management Assessment and Recommendation Report
Index