Communication Previously Published As: Human Communication, 2nd Ed. 2007

ISBN-10: 1433117142

ISBN-13: 9781433117145

Edition: 2013

List price: $59.95
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Now in its third edition, Communication: Motivation, Knowledge, Skills (previously Human Communication: Motivation, Knowledge, and Skills) is a textbook for the basic (hybrid) communication course at 2- and 4-year colleges and universities. Beginning with the premise that all forms of communication can be important, this text helps students develop a framework for choosing communication messages and behaviors that will allow them to communicate competently in any situation. Through a theoretically-based and skills-oriented approach, the text emphasizes the basic themes of motivation, knowledge, and skills across the contexts of interpersonal communication, small group communication, public speaking, and computer-mediated communication and mass communication. Building on the success of the first two editions, this third edition is unique in that it: - Features the collaborative work of three recognized experts in the communication discipline, each of whom is a specialist in one of the three areas covered in the hybrid iteration of the basic communication course: Interpersonal communication, Brian H. Spitzberg; Small group communication, J. Kevin Barge; Public speaking, Sherwyn P. Morreale - Offers a unified approach to the basic processes of human communication based on a communication competence model pioneered by Brian H. Spitzberg; - Includes extensive coverage of mediated competence and mass communication. In addition to theoretically based but accessible content, all chapters have features designed to enhance teaching and learning. These include the story of a student experience that opens each chapter and is discussed and used to illustrate the chapter's content; tables and boxes related to important topics presented to intrigue student readers and lock in learning; self-assessment tools students can use to evaluate their own motivation, knowledge, and skills related to real-world situations; and knowledge-building discussion questions and competence activities for home assignments or in-class groups at the conclusion of each chapter.
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Book details

List price: $59.95
Copyright year: 2013
Publisher: Peter Lang
Publication date: 3/28/2013
Binding: Paperback
Pages: 381
Size: 7.00" wide x 9.75" long x 1.00" tall
Weight: 1.540
Language: English

Foundations of Communication
Introducing Communication
What Is Communication?
Models of Communication
Communication as informing
Communication as persuading
Communication as relating
Assumptions about Communication
Communication is a process
Communication creates our social worlds
Communication is functional and adaptive
The Importance of Communication
Chapter Summary
A Model of Communication Competence
What Is Communication Competence?
Competence as an impression
The competence grid
Ethics and communication competence
Components of a Communication Competence Model
The Process Model of Communication Competence
Overcoming Challenges to Communication Competence
Communication apprehension
Globalization, technology, and media convergence
Chapter Summary
Perception, Culture, and the Self
What Is Perception?
Defining perception
Perception as noticing
Perception as organizing
Perception as interpreting
Culture's Effect on Perception
Culture and variations in perception
Developing Self-Concept
Communication and sense of self
The 21<sup>st</sup>-century self
Expressing Self to Others
Definition of self-disclosure
Dimensions of self-disclosure
Overcoming Challenges to Perception
Choice making and perception
Impact of media and technology
Chapter Summary
Language Competence
What Is Language?
Defining language
Language as a set of symbols
Language as a set of rules
Valuing language
Functions of Language
Noticing things
Creating opportunities and constraints
Facilitating interactions
Overcoming Challenges to Language Competence
Language communities
Impact of media and technology
Chapter Summary
Nonverbal Communication Competence
What Is Nonverbal Communication?
Defining nonverbal communication
Valuing nonverbal communication
Functions of Nonverbal Communication
Complementing verbal messages
Regulating interactions and defining relationships
Types of Nonverbal Messages
Physical appearance and first impressions
Body language, gestures, face, and eye contact
Time and space
Overcoming Challenges to Nonverbal Competence
Quantity, constancy, and awareness of nonverbal cues
Individual, gender, and cultural differences
Impact of media and technology
Chapter Summary
Listening Competence
What Is Listening
Defining listening
Valuing listening
Types of Listening
To learn and comprehend
To evaluate and critique
To empathize and understand
Integrating types of listening
Overcoming Challenges to Listening Competence
Physical, psychological, and interaction barriers
Online and electronic barriers
Chapter Summary
Interpersonal Communication
Interpersonal Communication: Building Knowledge
What Is Interpersonal Communication?
Interpersonal communication as interaction
Interpersonal communication as relationship
Content Knowledge and Interpersonal Communication
Repertoires and roles
Scripts and stories
Rules and norms
Overcoming Challenges to Interpersonal Relationships
Empathy and perspective taking
Knowledge-gaining strategies
Chapter Summary
Interpersonal Communication
Understanding Interpersonal Skills
Characteristics of skills
Types of interpersonal skills
Overcoming Challenges to Interpersonal Communication Skills
Adaptability and consistency
Self-interests and other-interests
Impact of computer-mediated communication on interpersonal skills
Chapter Summary
Small-Group Communication and Leadership
Small Groups and Decision Making
What Is a Small Group?
Defining a small group
Determining when groups should make decisions
Making Group Decisions
Distinguishing problem solving and decision making
Defining group decision-making tasks
Using communication in group decision making
Task Skills for Making Decisions
Defining and analyzing the problem
Identifying criteria for solving the problem
Generating and evaluating solutions
Overcoming challenges to decision making
Divergent and convergent thinking
Impact of media and technology on groups and teams
Chapter Summary
Leadership in Small Groups
What Is Leadership?
Defining leadership
Leadership and change
Leadership and conflict
Overcoming Challenges to Competent Leadership
Controlling the climate
Exploring multiple positions
Framing the issues
Impact of media and technology on leadership in groups
Chapter Summary
Public Speaking
Speech Preparation
Rhetoric and History of Public Speaking
The Greek period
The Roman period
What Is Public Speaking?
Types of speeches
Types of delivery
Analyzing the Audience and Situation
The listeners
The situation
Choosing and Narrowing the Topic
Finding a good topic
Adapting and narrowing the topic
Developing a Speech Purpose and Thesis Statement
General purpose and specific purpose
Thesis statement
Gathering Support Materials
Personal observations and conducting interviews
Using the Internet
Evaluating Internet sources
Using the library
Support materials and critical thinking
What you should do
What you should not do
Organizing and Outlining
Organizational patterns
Basics of outlining
Types of outlines
Introduction, body of the speech, and conclusion
Chapter Summary
Speech Presentation
Presenting with Competence and Credibility
Becoming a credible speaker
Becoming a competent presenter
Using Words
Clarity, vividness, and appropriateness
Using Your Voice
Rate, pitch, and volume
Speaking Correctly and Appropriately
Pronunciation, articulation, and grammar
Using Nonverbal Cues in Public Speaking
Posture and body movement
Facial expression
Eye contact
Using Presentation Aids
Types of aids
Computerized presentations
Overcoming Challenges to Public-Speaking Competence
Public-speaking anxiety
Public speaking on the web
Chapter Summary
Speaking to Inform
Understanding the Informative Speech
What is an informative speech?
The importance of informative speaking skills
Types of informative speeches
Organizing and Outlining an Informative Speech
By topic
By time
By space
Comparison and contrast
Cause and effect
Using Support Materials to Inform
Definitions and descriptions
Examples and stories
Testimonies and quotations
Facts and statistics
Ethics and Informative Public Speaking
Overcoming Challenges to Informative Speaking
Inappropriate subject or topic
Faulty information
Poor organization
Chapter Summary
Speaking to Persuade
Understanding the Persuasive Speech
What is a persuasive speech?
The importance of persuasive speaking skills
Types of persuasive speeches
Organizing and Outlining a Persuasive Speech
By problem-solution and the motivated sequence
By refuting the opponent
By comparing alternatives
Making Your Argument Persuasive
Logical appeals
Emotional appeals
Character appeals
Ethics and Persuasive Public Speaking
Overcoming Challenges to Persuasive Speaking
Persuasion failure rate
Audience reaction factor
Chapter Summary
21st-Century Communication
Mass Communication and Media Convergence
Media and Mass Communication: From One-to-One to One-to-Many
History of mass communication
Major theories of mass communication
Models of mass communication
Media Convergence: From One-to-Many to One-to-Any
Computer-Mediated Communication Competence
The importance of technology and mediated communication
Characteristics of computer-mediated communication
Overcoming Challenges to Computer-Mediated Communication competence
Challenges of message ambiguity, complexity, and emotionality
Overcoming the challenges
Chapter Summary
Author Index
Subject Index
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