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Dining Room and Banquet Management

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ISBN-10: 1418053694

ISBN-13: 9781418053697

Edition: 4th 2008 (Revised)

Authors: Anthony J. Strianese, Pamela P. Strianese

List price: $250.95
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This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The text includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts. Information about reservations, priority seating, and reservations systems is also included. This new edition is updated with a number of new features. The most noteworthy are the ?Chefs? Choice? professional profiles that spotlight noted individuals in the hospitality industry. These profiles cover…    
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Book details

List price: $250.95
Edition: 4th
Copyright year: 2008
Publisher: Delmar Cengage Learning
Publication date: 7/23/2007
Binding: Paperback
Pages: 416
Size: 8.03" wide x 9.25" long x 0.71" tall
Weight: 2.112
Language: English

Anthony J. Strianese is a professor in the Department of Hotel, Culinary Arts, and Tourism at Schenectady County Community College (SCCC).He has been an educator since 1974 specializing in teaching Mathematics for the Culinary Profession, Food and Beverage Control, Dining Room Management, Banquet Management, Wines of the World and Hospitality Management courses. Professor Strianese is a Certified Culinary Educator with the American Culinary Federation (ACF). From 1991 to 2009, Mr. Strianese was the chairperson of the SCCC Department of Hotel, Culinary Arts and Tourism. During his tenure, SCCC's culinary arts program received the maximum accreditation (three times) from the ACF's Education…    

Pamela Strianese has had a varied career in the food service industry. She has been a caterer, catering cook, service person, as well as a bookkeeper for an independent restaurant. In addition, she is a member of the New York State Restaurant Association Educational Foundation's (NYSRAEF) consulting team that provides expertise and advice to owners and operators on how to improve their restaurant's operation and is certified in sanitation practices and has earned the ServSafe certificate from the National Restaurant Association. Pam. Strianese, along with her husband, Anthony Strianese, are co-authors of DINING ROOM AND BANQUET MANAGEMENT 4TH EDITION and MATH PRINCIPLES FOR FOOD SERVICE…    

Forward
Preface
Acknowledgments
The Importance of Service
The Importance of Sanitation and Appearance
Styles of service and Place Settings
Proper Guidelines for Service
The Styles of Service
Training the Service Staff to Serve the Meal
Organizing the Dining Room to Accept Guests
Planning reservations and Blocking Tables
Managing the Dining Experience
The Banquet Business and the Banquet Manager
How to Book Functions
The Banquet Functions Sheet
Managing the function
Appendix
Glossary
Bibliography
Index