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| Understanding Nonprofit Management, the Nonprofit Sector, and Nonprofit Organizations | |
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| Nonprofit Management as a Profession and a Field of Study | |
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| A Revolution in Management | |
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| Nonprofit Management As a Field of Study | |
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| Toward a Balanced Approach | |
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| Proceeding With Realism and Pride | |
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| Key Terms and Concepts From Chapter 1 | |
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| Questions for Discussion | |
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| Suggestion for Further Reading Related to Chapter 1 | |
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| Books/Journals, Web Sites | |
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| Overview of the Nonprofit Sector | |
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| America's Nonprofit Sector: A Historical Overview | |
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| Searching for a Common Vocabulary | |
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| Alternatives to "Nonprofit" | |
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| Size of the U.S. Nonprofit Sector | |
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| Differentiating the Nonprofit Sector | |
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| Emerging New Models | |
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| Implications for Nonprofit Managers | |
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| Theories of the Nonprofit Sector and Nonprofit Organizations | |
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| Explaining the Nonprofit Sector | |
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| Explaining Nonprofit Organizations | |
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| The Smithsonian Institution and the Catherine B. Reynolds Foundation | |
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| The National Trust for Historic Preservation | |
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| Governing and Leading Nonprofit Organizations | |
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| Nonprofit Governing Boards | |
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| Types of Governing Boards | |
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| The Board's Responsibilities | |
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| The Board and the CEO | |
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| Nonprofit Board Effectiveness | |
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| The Challenge of Nonprofit Governance | |
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| The American University | |
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| Robin Hood Foundation | |
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| The Hershey Trust | |
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| Executive Leadership | |
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| The CEO's Job | |
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| Management and Leadership | |
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| Overview of Leadership Theories | |
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| The Effective Nonprofit CEO | |
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| Founder Syndrome | |
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| Executive Transitions | |
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| Leading Change | |
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| A Change in Leadership at Habitat for Humanity | |
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| Crisis and Change at N Street Village | |
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| Managing the Nonprofit Organization | |
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| Ensuring Accountability and Measuring Performance | |
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| Defining and Ensuring Accountability | |
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| Mechanisms for Accountability | |
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| Measuring Performance | |
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| Performance Measurement: The Continuing Debate | |
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| The Nature Conservancy | |
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| Youth Villages | |
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| Strategic Planning and Strategic Management | |
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| Understanding Strategy | |
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| Strategic Planning and Strategic Management | |
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| The Strategic Planning Process | |
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| Defining Strategic Issues and Developing Strategies | |
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| The Strategic Planning Debate | |
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| New Hope Housing Strategic Plan | |
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| Capacity and Collaboration | |
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| The Capacity Building Movement | |
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| Defining and Understanding Capacity | |
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| Capacity Building in Action | |
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| A Model for Capacity Building | |
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| Capacity and Organizational Life Cycles | |
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| Capacity-Building Evaluated | |
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| Nonprofit Collaborations and Mergers | |
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| A Continuum of Relationships | |
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| Drivers of Collaboration and Mergers | |
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| Exploring Collaborations and Mergers | |
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| Obstacles to Collaboration | |
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| Conditions for Success | |
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| Collaborations and Mergers Within National Nonprofits | |
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| Change at the Girl Scouts of America | |
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| Managing Paid Staff and Service Volunteers | |
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| An Overview of Management Theories | |
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| Understanding Human Motivations | |
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| Applying Theories to the Nonprofit Workforce | |
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| Managing Volunteers | |
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| Volunteer Management as a Career Field | |
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| Getta Grant | |
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| Rita Writer | |
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| Bob the Builder | |
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| Marketing and Communications | |
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| Defining and Understanding Marketing | |
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| Marketing Serves the Mission | |
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| Marketing Means Action | |
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| Marketing as a Process | |
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| Marketing to Change Behavior | |
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| The Marketing Mix | |
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| Building the Brand | |
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| Integrated Marketing Communication (IMC) | |
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| Evaluating Marketing and Communication | |
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| AARP | |
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| Randolph College | |
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| Obtaining and Managing Resources | |
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| Philanthropic Fundraising | |
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| Definitions and Distinctions | |
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| Motivations for Giving | |
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| The Fundraising Process | |
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| Individual Donor Life Cycles | |
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| Campaigns | |
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| Managing Fundraising Programs | |
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| Ethics and Professional Standards | |
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| Fundraising Ethical Cases (Cases 1 - 8) | |
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| Earned Income Strategies | |
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| Why Earned Income? | |
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| Partnerships With Business | |
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| Putting Partnerships Together | |
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| Nonprofit Business Ventures | |
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| Identifying Business Opportunities | |
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| Feasibility Analysis and Business Planning | |
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| Earned Income Strategies Issues and Decisions | |
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| Minnesota Public Radio | |
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| Financial Management | |
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| Definition of Key Concepts | |
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| Overview of Nonprofit and Personal Finances | |
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| Nonprofit Financial Statements | |
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| Using Financial Ratios | |
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| Managing Endowment Funds | |
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| Developing and Managing the Budget | |
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| Financial Policies and Controls | |
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| Special Topics | |
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| Advocacy and Lobbying | |
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| Basic Distinctions | |
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| Overview of Lobbying Law | |
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| Implementing an Advocacy Program | |
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| The Future of Nonprofit Advocacy | |
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| Mothers Against Drunk Driving | |
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| Governing and Managing International and Global Organizations | |
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| Definitions and Scope of International Organizations | |
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| International Philanthropy and Fundraising | |
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| International Nonprofit Governance and Management | |
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| Doctors Without Borders | |
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| Social Entrepreneurship | |
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| Defining and Understanding Social Entrepreneurship | |
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| Theories of Social Entrepreneurship | |
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| High-Impact Nonprofits | |
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| Social Entrepreneurship Around the World | |
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| Future of Social Entrepreneurship | |
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| KaBOOM! | |