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Handbook of Global Supply Chain Management

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ISBN-10: 1412918057

ISBN-13: 9781412918053

Edition: 2007

Authors: John T. Mentzer, Matthew B. Myers, Theodore Paul Stank, Theodore Paul Stank

List price: $195.00
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Today all companies either source globally, sell globally, or compete with some company that does. This handbook provides a comprehensive understanding and assessment of the field of global logistics and supply chain management.
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Book details

List price: $195.00
Copyright year: 2007
Publisher: SAGE Publications, Incorporated
Publication date: 9/14/2006
Binding: Hardcover
Pages: 600
Size: 7.19" wide x 10.25" long x 1.38" tall
Weight: 2.684
Language: English

Dr. John T. (Tom) Mentzer is the Harry J. and Vivienne R. Bruce Chair of Excellence in Business in the Department of Marketing, Logistics and Transportation at the University of Tennessee. He has written more than 170 papers and articles, which have appeared in the Journal of Marketing, Journal of the Academy of Marketing Science, the Journal of MacroMarketing, Industrial Marketing Management, the Journal of Marketing Education, the Columbia Journal of World Business, Research in Marketing, Social Indicators Research, the International Journal of Physical Distribution and Materials Management, the Journal of Business Logistics, the Logistics and Transportation Review, Transportation…    

Matthew B. Myers is Director of Global Business Initiatives and Associate Professor of Marketing at The University of Tennessee. Dr. Myers' primary areas of research are in international pricing, international supply chain operations, and comparative marketing systems. Prior to joining The University of Tennessee, Matt worked as a financial advisor with Merrill, Lynch, Pierce, Fenner and Smith, and was a financial analyst with IBM-Argentina. Professor Myers' research has been published in a number of academic outlets including the Journal of Retailing, Journal of International Business Studies, the Journal of International Marketing, the Journal of Business Logistics, International Journal…    

Theodore P. Stank is the John H. Dove Distinguished Professor of Logistics and Transportation at The University of Tennessee. Dr. Stank#8242;s business background includes sales and marketing experience as an employee of Abbott Laboratories Diagnostic Division. He served as a Surface Warfare Officer in the United States Navy prior to his industry and academic experience. He has also performed consulting and executive education services for numerous manufacturing and logistics firms. He is an active member of the Council of Logistics Management.nbsp;nbsp; His research interests focus on the strategic implications and performance benefits associated with integrated logistics and supply chain…    

- Why Global Supply Chain Management?
About Global Supply Chain Management
About the Handbook
Understanding Global Supply Chains
Managing the Functions
Resource Management
Managing the Relations
Making It Happen
Understanding Global Supply Chains
- Global Supply Chain Management Strategy
Global SCM Strategy
Impacts on Strategic Orientation
Capabilities and Structural Elements of GSCMS
Performance Implications
Integration of GSCMS Into Firm Strategy
- Assessing the Global Environment
Yesterday's Supply Chains in Today's Global Environment
Cross-Cultural Influences and the Global Supply Chain
Foreign Currency Volatility
Political Economies
Two Sets of Rules
The New Environment of Hypersecurity
- Value and Customer Service Management
Value Management
Customer Service
Customer Service and Value Management
- Demand Mangement
Derived Versus Independent Demand
A Model of Supply Chain Demand Management
Forecasts Versus Plans Versus Targets
Sales and Operations Planning
Why Is a Sales Forecast Needed?
The Tools of Sales Forecasting Management
Sales Forecasting Management Questions
Demand Management: An Iterative Process
- Knowledge Management
From Data to Knowledge
Building Knowledge Management Competence
Challenges to Building Knowledge Management Competence
- Process Orientation
Introductory Views on SCM and Processes
The Heritage of the Function-Oriented Organization
Different Processes
A Business Viewed as a System
Elements in a Process-Oriented Organization
Designing the Process-Oriented Organization
Is SCM Possible in Function-Oriented Organizations?
Should Processes Be Company-Specific or Standard?
How to Make SCM Work
Measurement, Analysis, and Development
Managing the Functions
- Marketing and Sales Management
Marketing Strategy
Strategic Implementation Decisions
Sales Force Program Decisions
- Product Management
The Role of Product Management
Global Product Launch
Launch Strategy Influencers
Global Launch Strategy Considerations
Company One
Company Two
- Operations Management
What Is Operations Management?
Operations Management Decision Problems
Evolution of Operations Management
Different Perspectives of Operations Management
Operations Management in the New Economy
Synchronizing the Marketplace and Operations through Agility
Implications and Conclusions
- Integrated Logistics Management
Logistics in The Context Of Supply Chain Management
Business Process Integration
The Business Process Framework
Methods and Techniques
Organization and People
Systems and Data
Designing Integrated Logistics Business Processes
Implementing Integrated Logistics Management
Global Pharmaceuticals
- Inventory Management
Inventory Basics
Independent Versus Dependent Demand Inventory
Reasons for Inventory
Reasons against Inventory
Types of Inventory
Inventory Control Systems
Single-Period Inventory Systems
Multiperiod Inventory Systems
Implications and New Strategies in Inventory Management
Reducing Seasonal and Short-Life-Cycle Inventory Costs with Quick Response (QR)
Supply Chain Partnerships and Vendor-Managed Inventory
- Transportation Management
Transportation Decision Making
Transportation Cost Behavior
Collaborative Transportation Management
Global Transportation Issues
- Warehouse Management
The Role of Warehousing in Global Supply Chains
Product Type and Warehousing Operations
Why Have a Warehouse?
The Location of Warehouses
Warehouse Design and Operations
The Role of Information in Warehouse Management
Technology and Warehouse Operations
Future Trends for Warehousing
Suggested Readings
- Supply Management
The Strategic Supply Management Process
Trends in Supply Management
Concluding Thoughts
Critical Support of Supply Chain Logistics Personnel
The Changing Nature of the Workplace
Creating a Customer-Focused Logistics Workforce
Fundamental Information Exchange
Knowledge Development
Assistance To Employees
Performance Feedback
Workplace Affirmation
Implementing a Customer-Focused Employee Plan
Resource Management
- The Lean Supply Chain: The Path to Excellence
Conventional Supply Chain Management
Is It More Than "Just-in-Time"
Lean Supply Chain Basics: Flow and Pull Replenishment
Work Flow Characterization: V, A, and T Configurations
Fulfillment Characterization: Build-to-Stock, Assemble-to-Order, Build-to-Order, and Engineer-to-Order
Applying Lean Principles To a BTS V-Type Process
- Financial Management
Key Drivers of Financial Performance
Measuring Financial Performance
Making the Financial-SCM Connection: A Top-Down Approach
- Risk Management
What Is Risk?
Types of Risks in Global Supply Chains
A Risk Management Process Model
Identifying and Profiling Risks
Risk Assessment and Evaluation
Managing Risks and Risk Management Strategies
Supply Chain Risk Management Strategy Implementation
Mitigating Supply Chain Risks
Supply Chains as Interpretation Systems: Knowledge, Strategy, and Performance
Recent Research on Information Management Within Supply Chains
The Next Step: Fitting Supply Chain Knowledge and Strategy
Identification of Ideal Profiles
Managing the Relations
- Relationship Management
Shift in Organizational Strategy
Relationship With Suppliers
Examples of Benefiting from Supplier Relationships
Establishing and Maintaining Supplier Relationships
Organizational Changes to Establish Supplier Relationships
Emerging Issues in Relationship Management
- Logistics Outsourcing
Logistics Outsourcing History
Why Outsource Logistics Activities?
The Challenges of Global Logistics Outsourcing
Some Concluding Examples
- International Sourcing: Redressing the Balance
The International Sourcing Phenomenon
Wave After Wave
The Performance Rationale
On Balance
Redressing the Balance
Riding the Waves
- Negotiation Through the Supply Chain
Relationship Types Resulting from Supplier-Customer Negotiations
Following the Negotiation Process in a Global Supply Chain Context
- Interfunctional Coordination
What Is Interfunctional Coordination?
Axes of Effective Interfunctional Coordination
Mechanisms to Drive Coordination
Common Goals and Measures
Achieving Interfunctional Coordination
Interfunctional Coordination: A Collaborative Climate for Success
- Intercorporate Coordination
The Managerial Behaviors of Interorganizational Coordination
Environmental Characteristics for Effective Interorganizational Coordination
- Global Supply Chain Control
Characteristics of the Controller's Strategy
Magnitude and Scope of Control Requirements
Implementation Effectiveness from Institutional Arrangements
The Moderator Role of Institutional Environmental Differences
Making It Happen
- Supply Chain Innovation
Innovation as Strategy
Supply Chain Innovation
Innovation Processes
The Importance of Organizational Culture and Processes
Ramifications of Global Supply Chains
- Global Supply Chain Security
Disaster Classification and Vulnerability Assessment
Disaster Management Process
Disaster Preparedness: Current Status
Recent and Emerging Developments
- Diagnosing the Supply Chain
Benchmarking Approaches
Mapping Approaches
Means-Ends Approaches and Cause-and-Effect Diagrams
Curing Problems and Eliminating the Pain Points
- Change Management
What Is Change Management?
Developing the Change Management Strategy
The Change Management Plan
People and Organizational Issues
Organizational Readiness for Change: The Change Management Survey
Change Management Organizational Roles
The Initial Response to an Announced Change
Resistance to Change
Resistance to Different Types of Change
Change Management Myths and Realities
Launching the Change
Summary of Key Success Factors: The Change Equation
Change Management in a Global Environment
Name Index
Subject Index
About the Editors
About the Contributors