Handbook of Global Supply Chain Management

Name: Handbook of Global Supply Chain Management
Price: 5.7 USD
Availability: InStock
ISBN: 9781412918053

ISBN-10: 1412918057

ISBN-13: 9781412918053

Edition: 2007

Authors: John T. Mentzer, Matthew B. Myers, Theodore Paul Stank, Theodore Paul Stank

List price: $195.00

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Description:

Today all companies either source globally, sell globally, or compete with some company that does. This handbook provides a comprehensive understanding and assessment of the field of global logistics and supply chain management.

Book details

List price: $195.00
Copyright year: 2007
Publisher: SAGE Publications, Incorporated
Publication date: 9/14/2006
Binding: Hardcover
Pages: 600
Size: 7.19" wide x 10.25" long x 1.38" tall
Weight: 2.684
Language: English

Dr. John T. (Tom) Mentzer is the Harry J. and Vivienne R. Bruce Chair of Excellence in Business in the Department of Marketing, Logistics and Transportation at the University of Tennessee. He has written more than 170 papers and articles, which have appeared in the Journal of Marketing, Journal of the Academy of Marketing Science, the Journal of MacroMarketing, Industrial Marketing Management, the Journal of Marketing Education, the Columbia Journal of World Business, Research in Marketing, Social Indicators Research, the International Journal of Physical Distribution and Materials Management, the Journal of Business Logistics, the Logistics and Transportation Review, Transportation…

Matthew B. Myers is Director of Global Business Initiatives and Associate Professor of Marketing at The University of Tennessee. Dr. Myers' primary areas of research are in international pricing, international supply chain operations, and comparative marketing systems. Prior to joining The University of Tennessee, Matt worked as a financial advisor with Merrill, Lynch, Pierce, Fenner and Smith, and was a financial analyst with IBM-Argentina. Professor Myers' research has been published in a number of academic outlets including the Journal of Retailing, Journal of International Business Studies, the Journal of International Marketing, the Journal of Business Logistics, International Journal…

Theodore P. Stank is the John H. Dove Distinguished Professor of Logistics and Transportation at The University of Tennessee. Dr. Stank#8242;s business background includes sales and marketing experience as an employee of Abbott Laboratories Diagnostic Division. He served as a Surface Warfare Officer in the United States Navy prior to his industry and academic experience. He has also performed consulting and executive education services for numerous manufacturing and logistics firms. He is an active member of the Council of Logistics Management.nbsp;nbsp; His research interests focus on the strategic implications and performance benefits associated with integrated logistics and supply chain…



Preface



- Why Global Supply Chain Management?



About Global Supply Chain Management


About the Handbook


Understanding Global Supply Chains


Managing the Functions


Resource Management


Managing the Relations


Making It Happen


Conclusions



Understanding Global Supply Chains



- Global Supply Chain Management Strategy



Background


Global SCM Strategy


Impacts on Strategic Orientation


Capabilities and Structural Elements of GSCMS


Performance Implications


Integration of GSCMS Into Firm Strategy



- Assessing the Global Environment



Yesterday's Supply Chains in Today's Global Environment


Cross-Cultural Influences and the Global Supply Chain


Foreign Currency Volatility


Political Economies


Two Sets of Rules


The New Environment of Hypersecurity


Conclusions



- Value and Customer Service Management



Value Management


Customer Service


Customer Service and Value Management



- Demand Mangement



Derived Versus Independent Demand


A Model of Supply Chain Demand Management


Forecasts Versus Plans Versus Targets


Sales and Operations Planning


Why Is a Sales Forecast Needed?


The Tools of Sales Forecasting Management


Sales Forecasting Management Questions


Demand Management: An Iterative Process



- Knowledge Management



From Data to Knowledge


Building Knowledge Management Competence


Challenges to Building Knowledge Management Competence



- Process Orientation



Introductory Views on SCM and Processes


The Heritage of the Function-Oriented Organization


Different Processes


A Business Viewed as a System


Elements in a Process-Oriented Organization


Designing the Process-Oriented Organization


Is SCM Possible in Function-Oriented Organizations?


Should Processes Be Company-Specific or Standard?


How to Make SCM Work


Measurement, Analysis, and Development


Conclusions



Managing the Functions



- Marketing and Sales Management



Marketing Strategy


Strategic Implementation Decisions


Sales Force Program Decisions


Summary



- Product Management



The Role of Product Management


Global Product Launch


Launch Strategy Influencers


Global Launch Strategy Considerations


Company One


Company Two


Summary



- Operations Management



What Is Operations Management?


Operations Management Decision Problems


Evolution of Operations Management


Different Perspectives of Operations Management


Operations Management in the New Economy


Synchronizing the Marketplace and Operations through Agility


Implications and Conclusions



- Integrated Logistics Management



Logistics in The Context Of Supply Chain Management


Business Process Integration


The Business Process Framework


Methods and Techniques


Organization and People


Systems and Data


Designing Integrated Logistics Business Processes


Implementing Integrated Logistics Management


Global Pharmaceuticals


Summary



- Inventory Management



Inventory Basics


Independent Versus Dependent Demand Inventory


Reasons for Inventory


Reasons against Inventory


Types of Inventory


Inventory Control Systems


Single-Period Inventory Systems


Multiperiod Inventory Systems


Implications and New Strategies in Inventory Management


Postponement


Reducing Seasonal and Short-Life-Cycle Inventory Costs with Quick Response (QR)


Supply Chain Partnerships and Vendor-Managed Inventory


Conclusions



- Transportation Management



Transportation Decision Making


Transportation Cost Behavior


Collaborative Transportation Management


Global Transportation Issues


Conclusions



- Warehouse Management



The Role of Warehousing in Global Supply Chains


Product Type and Warehousing Operations


Why Have a Warehouse?


The Location of Warehouses


Warehouse Design and Operations


The Role of Information in Warehouse Management


Technology and Warehouse Operations


Future Trends for Warehousing


Suggested Readings



- Supply Management



The Strategic Supply Management Process


Trends in Supply Management


Concluding Thoughts



Critical Support of Supply Chain Logistics Personnel



The Changing Nature of the Workplace


Creating a Customer-Focused Logistics Workforce


Fundamental Information Exchange


Knowledge Development


Assistance To Employees


Performance Feedback


Workplace Affirmation


Implementing a Customer-Focused Employee Plan



Resource Management



- The Lean Supply Chain: The Path to Excellence



Conventional Supply Chain Management


Is It More Than "Just-in-Time"


Lean Supply Chain Basics: Flow and Pull Replenishment


Work Flow Characterization: V, A, and T Configurations


Fulfillment Characterization: Build-to-Stock, Assemble-to-Order, Build-to-Order, and Engineer-to-Order


Applying Lean Principles To a BTS V-Type Process


Conclusions



- Financial Management



Key Drivers of Financial Performance


Measuring Financial Performance


Making the Financial-SCM Connection: A Top-Down Approach


Conclusions



- Risk Management



What Is Risk?


Types of Risks in Global Supply Chains


A Risk Management Process Model



Identifying and Profiling Risks



Risk Assessment and Evaluation



Managing Risks and Risk Management Strategies



Supply Chain Risk Management Strategy Implementation



Mitigating Supply Chain Risks


Conclusions



Supply Chains as Interpretation Systems: Knowledge, Strategy, and Performance



Recent Research on Information Management Within Supply Chains


The Next Step: Fitting Supply Chain Knowledge and Strategy


Identification of Ideal Profiles


Implications


Conclusions



Managing the Relations



- Relationship Management



Shift in Organizational Strategy


Relationship With Suppliers


Examples of Benefiting from Supplier Relationships


Establishing and Maintaining Supplier Relationships


Organizational Changes to Establish Supplier Relationships


Emerging Issues in Relationship Management


Summary



- Logistics Outsourcing



Logistics Outsourcing History


Why Outsource Logistics Activities?


The Challenges of Global Logistics Outsourcing


Some Concluding Examples



- International Sourcing: Redressing the Balance



The International Sourcing Phenomenon


Wave After Wave


The Performance Rationale


On Balance


Redressing the Balance


Riding the Waves



- Negotiation Through the Supply Chain



Relationship Types Resulting from Supplier-Customer Negotiations


Following the Negotiation Process in a Global Supply Chain Context


Conclusions



- Interfunctional Coordination



What Is Interfunctional Coordination?


Axes of Effective Interfunctional Coordination


Mechanisms to Drive Coordination


Common Goals and Measures


Achieving Interfunctional Coordination


Interfunctional Coordination: A Collaborative Climate for Success



- Intercorporate Coordination



The Managerial Behaviors of Interorganizational Coordination


Environmental Characteristics for Effective Interorganizational Coordination


Conclusions



- Global Supply Chain Control



Characteristics of the Controller's Strategy


Magnitude and Scope of Control Requirements


Implementation Effectiveness from Institutional Arrangements


The Moderator Role of Institutional Environmental Differences


Conclusion



Making It Happen



- Supply Chain Innovation



Innovation as Strategy


Supply Chain Innovation


Innovation Processes


The Importance of Organizational Culture and Processes


Ramifications of Global Supply Chains


Summary



- Global Supply Chain Security



Disaster Classification and Vulnerability Assessment


Disaster Management Process


Disaster Preparedness: Current Status


Recent and Emerging Developments


Conclusions



- Diagnosing the Supply Chain



Diagnosis


Benchmarking Approaches


Mapping Approaches


Means-Ends Approaches and Cause-and-Effect Diagrams


Curing Problems and Eliminating the Pain Points


Summary



- Change Management



What Is Change Management?


Developing the Change Management Strategy


The Change Management Plan


People and Organizational Issues


Organizational Readiness for Change: The Change Management Survey


Change Management Organizational Roles


The Initial Response to an Announced Change


Complacency


Resistance to Change


Resistance to Different Types of Change


Change Management Myths and Realities


Launching the Change


Summary of Key Success Factors: The Change Equation


Change Management in a Global Environment


Name Index


Subject Index


About the Editors


About the Contributors