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Communication in Healthcare Settings Policy, Participation and New Technologies

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ISBN-10: 1405198273

ISBN-13: 9781405198271

Edition: 2010

Authors: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill

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Description:

This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice.Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care Examines how…    
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Book details

Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 4/23/2010
Binding: Paperback
Pages: 168
Size: 6.00" wide x 9.10" long x 0.42" tall
Weight: 0.550
Language: English

List of Contributors
Beyond 'doctor and patient': developments in the study of healthcare interactions
Dialling for donations: practices and actions in the telephone solicitation of human tissues
Managing medical advice seeking in calls to Child Health Line
Practitioners' accounts for treatment actions and recommendations in physiotherapy: when do they occur, how are they structured, what do they do?
'I've put weight on cos I've bin inactive, cos I've 'ad me knee done': moral work in the obesity clinic
Progressivity and participation: children's management of parental assistance in paediatric chronic pain encounters
Embedding instruction in practice: contingency and collaboration during surgical training
Creating history: documents and patient participation in nurse-patient interviews
Listening to what is said - transcribing what is heard: the impact of speech recognition technology (SRT)on the practice of medical transcription (MT)
Index