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Personal Excellence

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ISBN-10: 1401882005

ISBN-13: 9781401882006

Edition: 2006

Authors: Marion B. Castellucci, Robert K. Throop

List price: $17.95
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Description:

Personal Excellence is a unique book that teaches individuals how to best utilize their values and beliefs in order to achieve personal success. Designed to act as a complete personal success manual, the text includes information on effective listening and communication skills, stress management, time management, and the creation and acquisition of personal goals. Each chapter of the text provides motivational and easy-to-relate to examples of how the skills explained have led to the success of others. Personal Excellence also stresses the important tenets of critical thinking and problem solving as well as how creative thinking impacts personal success. Designed to act as a complete…    
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Book details

List price: $17.95
Copyright year: 2006
Publisher: Delmar Cengage Learning
Publication date: 7/13/2005
Binding: Paperback
Pages: 224
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 0.748
Language: English

Robert K. Throop is the former Corporate Director of Education for ATE Enterprises. With over 35 years of experience in education, spanning the elementary to graduate school levels, he is presently the Chief Academic Officer for ITT Educational Services Inc. Robert Throop and Marion Castellucci have helped thousands of adults to discover their strengths, develop their goals, and reach them.

Introduction
The Power of Self-Belief
What Is Success?
Values
Our Society's Values
Changing Values
Beliefs
Negative Beliefs
Positive Beliefs
Others Affect Your Beliefs
Victims and Nonvictims
Changing Your Beliefs
Using Positive Self-Talk
Self-Belief
Improving Your Self-Belief
The Foundation of Success
Elements of Excellence
Journal
Setting Realistic Goals
Identifying Your Goals
Goals: Challenging and Realistic
Types of Goals
Personal Goals
Educational Goals
Professional Goals
Community Service Goals
Length of Time to Achieve Goals
Six Rules for Stating Goals
Taking the First Step
Tips for Getting Started
Using the Mastery Approach
Motivating Yourself
Overcoming Fears
Being Flexible
The Importance of Hope
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Improving Your Thinking Skills
The Brain
Remembering
Improving Your Memory
Repetition
Organization
Mnemonics
Thinking Critically
Logic
Solving Problems
Proactive versus Reactive Attitudes
The PrOACT Approach to Problem Solving
Thinking Creatively
Improving Your Creativity
Associative Thinking
Back-Burner Thinking
Mind-Mapping
Brainstorming
Mindstorming
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Staying Healthy
Nutrients
Protein
Carbohydrates
Fats
Water
Vitamins and Minerals
Nutrients and Health
What Is a Balanced Diet?
Five Food Groups
The Food Guide Pyramid
Healthy Weights
Finding Out Your Body Mass Index
Exercise
Becoming Fit
Sticking to an Exercise Program
Rest
Drug Abuse
Nicotine
Alcohol
Other Drugs
Marijuana
Amphetamines
Barbiturates and Benzodiazepines
Club Drugs
Cocaine
Steroids
Heroin
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Communicating Effectively
What Is Communication?
One-Way and Two-Way Communication
Nonverbal Communication
Facial Expressions
Eye Contact
Body Language
Voice Qualities
Barriers to Communication
Physical Barriers
Mental Barriers
Emotional Barriers
Lack of Rapport
Communication Styles
The Thinker
The Achiever
The Seller
The Relater
Understanding the Communication Styles
Effective Communication
Identifying Communication Problems
Improving Rapport
Mirroring Senses
Overcoming Shyness
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Improving Your Listening Skills
Why Is Listening So Hard?
Distractions
Preconceptions
Self-Absorption
Listening Effectively
Be Open
Be Curious
Ask Questions
Listen for Meaning and Verbal Cues
Listen between the Lines
Take Notes
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Improving Your Speaking Skills
First Impressions
Speech Qualities
Volume
Pitch
Rate
Tone
Enunciation
Pronunciation
Grammar and Vocabulary
Effective Conversations
Know What You Want to Say
Establish a Positive Atmosphere
Use Body Language
Listen
Let Others Talk
Mirror the Speech of Others
Telephone Tips
Using Automated Telephone Systems
Using a Cell Phone
Talking to a Person on the Telephone
Identify Yourself
Be Courteous and Attentive
Speaking to Groups
Speaking Informally in a Group
Be Prepared
Be Assertive
Be Courteous
Making a Presentation
Prepare Your Presentation
Relate to Your Audience
Be Yourself
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
The Power of Personal Interactions
Begin with Yourself
Self-Belief
Trust, Respect, and Empathy
Assertiveness
Framing an Assertive Communication
Achieving a Balance between Passivity and Aggression
Consider Your Ethical Values
Reach Out to Others
What Do People Need?
How Do You Relate to Others?
The Johari Window
Using the Johari Window to Improve Relationships
Feedback in Relationships
Giving Feedback
Receiving Feedback
Protecting Your Self-Belief
Handling Feedback Positively
Conflict
What Causes Conflict?
Anger
Expressing Anger Directly
Expressing Anger Indirectly
Internalizing Anger
Controlling Anger
Resolving Conflicts
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Functioning in Groups
Group Dynamics
Goals
Roles and Norms
Communication
Cohesiveness
How People Behave in Groups
Conformity
Groupthink
Participating in Groups
Analyzing Group Goals, Roles, and Norms
Participating Actively
Norms for Workplace Behavior
Attend at Work
Arrive on Time
Respect Your Employer's Policies about Eating and Drinking
Turn Off Cell Phones While at Meetings and Functions
Listen to Others during Discussions and Presentations
Treat Others with Respect When You Speak
Use Computers Appropriately
Resolve Issues with the Facilitator
Leading Groups
Basic Leadership Styles
Democrats
Taskmasters
Nurturers
Bureaucrats
Situational Leadership
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Handling Change and Stress
Causes of Stress
Major Life Changes
Daily Irritations
Risk Takers and Risk Avoiders
Stress-Producing Thought Patterns
Adaptability
Signs of Stress
Coping with Stress
Reframing Your Thoughts
Relieving Stress through Lifestyle Changes
Seeking Social Support
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Managing Time
The Tyranny of Time
Procrastination
What Causes Procrastination?
Overcoming Procrastination
"Lack" of Time
Wasted Time and Misused Time
Getting Organized
Remembering Your Goals
Planning
Setting Priorities
Scheduling
To Do Lists for Daily Activities
Time Management Strategies
Dealing with the Demands of Others
Learning to Say No
Elements of Excellence
Journal
Managing Money
Attitudes toward Money
The Financial Pyramid
Budgeting for the Basics
The Four As of Budgeting
Accounting for Income and Expenses
Analyzing Your Situation
Allocating Your Income
Adjusting Your Budget
Credit
The Cost of Credit
Credit Records and Your Rights
Your Credit Obligations
Insurance
Medical Coverage
Auto Insurance
Other Types of Insurance
Owning a Home
Advantages of Home Ownership
Making the Decision to Buy or Rent
Investing for the Future
Elements of Excellence
The Information Highway: Getting Up to Speed
Journal
Index