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Preparing for Terrorism The Public Safety Communicator's Guide

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ISBN-10: 1401871313

ISBN-13: 9781401871314

Edition: 2003

Authors: Lori Buck, Barry Mogil, George Buck

List price: $118.95
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Today more than ever, communications center professionals who receive and/or dispatch emergency services can use a valuable resource like Preparing for Terrorism: The Public Safety Communicator?s Guide. This book starts with an overview of national and international terrorism, while emphasis throughout the book is on how to prepare communications center staff and their families for a terrorist event by providing them with well-thought out employee emergency plans and contingencies. Issues involved in protecting the physical security of the building, communications towers, and back-up sites are examined. Solutions to communications problems, such as cellular and landline telephone overload…    
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Book details

List price: $118.95
Copyright year: 2003
Publisher: Delmar Cengage Learning
Publication date: 5/9/2003
Binding: Paperback
Pages: 320
Size: 7.25" wide x 9.00" long x 0.75" tall
Weight: 1.188
Language: English

George has been involved in the fire/rescue service and emergency management for more then 20 years. He is presently the Director/Professor at the University of South Florida's Center for Disaster Management and Humanitarian Assistance and The Center for Biological Terrorism Defense. George was previously with St. Petersburg College as Director/Professor of the Institute of Emergency Administration and Fire Science, and the National Terrorism Preparedness Institute. George has served as a Fire Management Specialist with the United States Fire Administration in Emmitsburg, Maryland. Previously, he served more than fourteen years with Addison (Dallas County), Texas Fire Department in the…    

About the Authors
National and International Terrorism
Types of Terrorists
What Makes a Terrorist
Terrorist Targets
Recognizing Terrorist Events
An Overview of International Terrorism
Categories of Insurgent and Terrorism Groups
Categories of Risk
What This Book is About
Emerging Response Planning and Controversial Issues
The Basic Concepts of Emergency Management
Emergency Management Agencies
Factors that Affect Emergency Management
Threats Facing the United States
Types of Threats
Potential Hazards
The Changing Context: A Window of Opportunity
The Emergency Manager
Communications Centers
Comprehensive Emergency Management
The Integrated Emergency Management System
Starting the Real World Planning Process
Hazard (Risk) Analysis
The Planning Process
Key Terms in Hazard Analysis Tools
Capability Assessment
Setting Goals
Getting Organized
Multi-hazard, All-hazard, Functional Planning
History of the ICS
Event Planning and Management
Crisis and Consequence Management
Incident Operations
Emergency Operation Plan (EOP) Components
Federal Response Team Missions and Functions
What Training is Available?
How Do Communications Centers Get Training?
Reading and Self-study Courses
National Fire Academy
College and University Degrees
Government-sponsored Training Courses
Videotape Course
State and Local Domestic Preparedness Support Helpline
What Happens After Training?
Facility Security
Facility Security Issues
Communications Centers are at Risk for Attacks
Emergency Planning and Drills
New Building Construction
Communications Tower Security
Radio Interoperability
Interoperability: When Terrorism Strikes, Are You Prepared to Talk?
Computer Security
Physical Security
Authorized Personnel
Local Access
Dial-up Access
Direct Connection to the Internet
Virtual Private Networks (VPNs)
Indirect Connection to the Internet
Assessing Security Risks
Redundant Systems
Redundant Data
Data Backup
Backup Center
Manual Preparation
Increased Call Volume
Personnel Needs
Committee Setup
Critical Incident Stress Debriefing (CISD)
Communications Recovery
Caregiver, How's Your Family?
Joint Information Center/Media
Joint Information Centers
Federal Government Role in JIC Operations
Headquarters-level Response Structure
Regional-level Response Structure
Continuing Actions
Wrapping it Up for Your Communications Center
The Role of the Communications Center Director
Additional Facility Safeguards
Common Sense in Handling Strangers
Get the Bigger Picture
A Note
Other Things to Bear in Mind When Planning
Training to Augment Your Facility's Security Plan
Other Points to Consider
Public Safety Precautions/Actions
General Factors
Patient Management
Job Aid: First Response to a Terrorist Incident
Anthrax Threat Advisory
Handling Anthrax and Other Biological Agent Threats
Indicators of Possible Agent Usage
Indicators of Possible Chemical Warfare (CW) Agent Usage
Indicators of Possible Biological Weapon (BW) Usage
If Release is Suspected
Notification Essentials
Incident Objectives
Complete Agent Description
Internet Resources for Terrorism/Disaster Planning
Communications Center Links
Terrorism Links
Government Links
Academic and Institutions
CounterTerrorism Links
Biological Terrorism Links
Critical Infrastructure Protection Links
Anthrax Articles on the Web
Anthrax Websites
SmallPox Articles on the Web
SmallPox Websites
Plague Articles
Plague Websites
General Information
State Emergency Operation Plans
Orange County Fire Rescue Emergency Communications Center Standard Operating Procedure
Section 6.7 PSAP Evacuation
Section 6.7 PSAP Evacuation Checklists
Overview of Community Actions
Communications Unit (9-1-1)
Communications Recommendations
Oklahoma City Bombing Final Report: Communications
City of Oklahoma City Communications
The Critical Infrastructure Protection Process Job Aid, Edition 1: May 2002
Table of Contents
CIP Overview
CIP Process Methodology
CIP Process Question Navigator
Infrastructure Protection Decision Matrix
Establishing a CIP Program