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Contemporary Medical Office Procedures

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ISBN-10: 1401863450

ISBN-13: 9781401863456

Edition: 3rd 2004 (Revised)

Authors: Doris Humphrey

List price: $237.95
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Contemporary Medical Office Procedures, Third Edition, is designed to provide learners with the knowledge and skills necessary for career success in administrative medical assisting. Entry-level administrative and general competency areas outlined in the Medical Assistant Role Delineation Chart of the AAMA are addressed. The book is divided into five parts: ?Today?s Medical Environment,? ?Patient Relations,? ?Computers and Information Processing in the Medical Office,? ?Automating Medical Office Financial Management,? and ?Becoming a Career Medical Assistant.? Each part focuses on a major area that influences an administrative medical assistant?s responsibilities.
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Book details

List price: $237.95
Edition: 3rd
Copyright year: 2004
Publisher: Delmar Cengage Learning
Publication date: 8/15/2003
Binding: Mixed Media
Pages: 400
Size: 8.00" wide x 10.25" long x 0.75" tall
Weight: 2.046
Language: English

A pioneer of modern dance, Doris Humphrey was born in Oak Park, Illinois. Humphrey began dancing at the age of 8 and began a career as a teacher of ballroom dance in Chicago in 1913. In 1917 she moved to Los Angeles, where she worked with the Denishawn Company. She remained with this company until 1927, dancing in the early "music visualizations" Sedon Arabesque (1917) and Sonata Pathetique (1922) and choreographing her own first work, Tragica, in 1920. In 1927 Humphrey left the Denishawn Company with her dance partner Charles Weidman and went to New York, where they formed their own company the following year. The company performed for 16 years until arthritis forced Humphrey to retire…    

How to Use This Book
How to Use the Medical Assisting Administrative Skills CD-ROM
Today's Medical Environment
The Medical Environment
Medical Offices
The Language of Medicine
Medical Specialties, Subspecialties, and Dental Specialties
Computers in Contemporary Medicine
The Medical Staff
The Medical Assistant
The Roles of Medical Professionals
Working with the Medical Professionals
Medical Ethics
Medical Ethics and the Law
Ethics Statements of the Medical Associations
Social Policy Issues
Computers and Ethics
The Medical Assistant's Role in Ethical Issues
Medical Law
State Medical Practice Acts
The Physician and the Law
Telecommunications and Confidentiality
Confidentiality Agreements
The Physician in Court
Fax Transmittal Cover Sheet
Good Samaritan Laws
The Physician and Controlled Substances
Drug Schedules
Patient Relations
Interacting with Patients
Interpersonal Communication
Importance of Verbal and Nonverbal Communication
Computers and Relationships with Patients
Managing Patient Activities
Discussing Finances and Billing
Handling Emergencies
Answering the Telephone
Screening Calls
Placing Local and Long-Distance Calls
Using the Telephone Directory
Using Answering Services and Telephone Answering Devices
Telecommunications for Diagnosis and Treatment
Scheduling Appointments
Scheduling According to a System
Maintaining the Appointment Schedule
Preparing a Daily List of Appointments
Scheduling Patients for Other Medical Units
Follow-Up Appointments
Computers and Information Processing in the Medical Office
Computerizing the Medical Office
High Tech Medical Offices
Medical Software Applications
Developing Practice Lists and Reports
Miscellaneous Computer Tips
Medical Documents and Word Processing
Letter Writing
Developing Your Communications
Writing for the Physician's Signature
Composing at the Computer
Sources of Input
Word Processing Software
Professional Activities, Travel Arrangements, and Postal and Delivery Services
The Medical Assistant's Professional Activities
Managing Travel
Postal and Delivery Services
Managing Medical Records
Methods for Keeping Records
Trends and Issues in Medical Record Keeping
Creating a Medical Record
Problem-Oriented and Source-Oriented Medical Records
File Management
Rules for Filing
The Medical Assistant's Role in Record Keeping
Automating Medical Office Financial Management
Pegboard Accounting and Computerized Account Management
Pegboard Accounting
Payroll Accounting Procedures
Computerized Account Management
Billing and Collection
Billing Patients
The Collection Process
Health Insurance and Coding
Types of Health Insurance Coverage
Prospective Payment System
Filing an Insurance Claim
Completing a Universal Health Insurance Claim Form
Becoming a Career Medical Assistant
Seeking Employment
Finding and Keeping a Job
Researching Employment Opportunities
The Job Application Process
Interviewing for a Position
Continuing the Education Process
Office Management
Medical Assistant Role Delineation Chart
CAAHEP Standards
ABHES Course Content Requirements for Medical Assistants
Registered Medical Assistant (RMA [AMT]) Certification Competency Summary