Skip to content

Delmar Learning's Clinical Handbook for the Medical Office

Spend $50 to get a free movie!

ISBN-10: 1401832857

ISBN-13: 9781401832858

Edition: 2nd 2004 (Revised)

Authors: Michelle Heller, Connie Krebs

List price: $103.95
Blue ribbon 30 day, 100% satisfaction guarantee!
Out of stock
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

This handbook for medical assistants and physician office personnel provides numerous charts for quick referencing. Organized in an easy-to-read chart format, main topic areas include documentation, in-office and telephone assessment, normal lab values, commonly prescribed drugs, and clinical procedures. OB-Gyn and pediatric specialty sections are also included.
Customers also bought

Book details

List price: $103.95
Edition: 2nd
Copyright year: 2004
Publisher: Delmar Cengage Learning
Publication date: 9/18/2003
Binding: Comb Bound 
Pages: 304
Size: 6.00" wide x 8.50" long x 1.00" tall
Weight: 0.946
Language: English

Michelle Heller is an honors graduate from Columbus Para-Professional in Columbus, Ohio. Michelle has been a medical assistant for the past 30 years and has worked in a variety of professional medical office settings, including as an office manager for a six-clinician practice. Michelle currently serves both as the Director of Education and the Medical Assisting Program Director for Ohio Institute of Health Careers. She has received a variety of "Outstanding Teacher" awards from institutions in which she has taught and from the Ohio Council of Private Career Schools and Colleges. Michelle has worked on an array of publishing projects, including Delmar's Clinical Handbook forthe Medical…    

Common Medical Abbreviations
General Abbreviations
Measurement Abbreviations
Pharmacology Abbreviations
Documentation Basics and Conducting In-office Screenings
Documentation Basics
Documentation Don'ts
Simplified Chief Complaint
Comprehensive Chief Complaint
Gathering Questions for the History of the Present Illness
How to Use the Chart
Quick Glance History of the Present Illness (HPI) and Anticipation Chart
Follow-Up Appointments/Progress Notes
Documenting Medications
Documenting Prescriptions
Charting In-House Procedures
Completing and Documenting Referrals
Pre-certification/Documenting Outside Procedures
Telephone Screening
Documenting Patient Education Sessions
Telephone Screenings
How to Use the Charts
Action Abbreviation and Code Key
Abdominal Pain/Stomach Pain
Allergic Reaction/Anaphylaxis
Anxiety and Stress
Back Pain
Chest Pain
Colds, Cough, and Flu
Ear Pain
Eye Disorders
Headaches and Head Trauma
Insect Bites or Stings
Rashes and Skin Disorders
Strains, Sprains, and Fractures
Urinary Tract Symptoms
Vaginal Symptoms
Wounds, Abrasions, Bruises, Lacerations, and Punctures
Assisting in an OB-Gyn Practice
Annual Pap and Pelvic Procedures
Pap Tray
Pelvic Exam
Pelvic Tray
Assisting with a Colposcopy and a Biopsy Punch
Assisting with Cryosurgery or Cryotherapy
Diseases That Can Be Spread through Sexual Contact
Sexually Transmitted Diseases
Gynecological Diagnostic Tests and Procedures
Assisting with Obstetrical Exams
Assisting with the Prenatal Exam
Diagnostic Tests and Procedures Routinely Performed During Pregnancy
Assisting in a Pediatric Office
Assisting with Routine Pediatric Exams
Recommended Childhood and Adolescent Immunization Schedule
Telephone Screening for the Pediatric Patient
Common Pediatric Diseases and Disorders
Drug Classifications
Most Commonly Prescribed Medications
Over-the-Counter Medications
Most Common OTC Medications
Common Childhood Immunizations
Common Adult Immunizations
Common Injectables
Prescription Writing
Laboratory Regulations and Laboratory Normal Values
Clinical Laboratory Improvement Act (CLIA)
Process for Obtaining a Certificate of Waiver
Process for Obtaining a Certificate for Moderately Complex or Highly Complex Labs
Agencies Approved to Perform CLIA Inspections
Provider-Performed Microscopy (PPM)
Occupational Safety and Health Administration (OSHA)
Exposure Control Plan
Communication of Hazards to Employees
Post-Exposure Evaluation and Follow-Up Procedures
Record Keeping
Other Terms
Common Chemistry Tests
Common Hematology Tests
Critical Lab Values
Organizational Tips
Staff Responsibilities for Handling Critical Labs
Radiographic Procedures
Information Needed When Ordering X Rays
Routine Flat Films
Computerized Tomography (CT Scan)
Magnetic Resonance Imaging (MRI)
Routine Procedures Performed in the Medical Office
Assisting with Cardiac Procedures
Electrocardiograms (3-Channel Version)
Holter Monitor Application
Ear and Eye Procedures
Ear Instillation
Ear Irrigation
Eye Instillation
Eye Irrigation
Visual Acuity Testing
Color Vision by Ishihara Method
Measuring Near Vision (Jaegar Procedure)
Emergency Procedures
Foreign Body Airway Management for the Conscious Patient
Cardiopulmonary Resuscitation for the Health Care Provider
Crash Cart Equipment
Laboratory Procedures
Capillary Puncture Procedure
Hematocrit/Finger Puncture Method
Hemoglobin (Hemoglobinometer Method)
Blood Glucose (Glucose Meter Method)
Glucose Tolerance Test (GTT)
Venipuncture (Evacuated Tube Method)
Venipuncture (Syringe Method)
Venipuncture (Butterfly Method)
Vacuum Tube Stopper Color Chart
Tube Order for Vacuum Method
Hematoma Prevention Tips
Rapid Test Kits
Performing an HCG Urine Pregnancy Test
Obtaining a Throat Swab and Performing a Rapid Strep Test
Urinary Procedures
Collecting a Clean Catch Urine Sample
Collecting a 24-Hour Urine Specimen
Physical Urinalysis
Measuring Specific Gravity
Performing a Chemical Urinalysis
Microscopic Analysis of Urine
Medication Administration
Adult Dosage Calculations
General Guidelines for Administering Medications
Administering Oral Medications
Withdrawing Medication from a Vial
Combining Two Drugs into One Syringe
Withdrawing Medication from an Ampule
Administering an Intradermal Injection
Administering a Subcutaneous Injection
Administering an Adult Intramuscular Injection
Administering a Z-Track Injection
Minor Surgical Procedures
Aseptic Procedures
Medical Aseptic Handwashing
Surgical Gloving
Application of Sterile Adhesive Skin Closures
Removal of Sutures
Tray Setups
Complete Physical Exam
Cyst Removal
Eye, Ear, Nose, and Throat Tray
Electrosurgical Tray
Excision Trays (Mole, Skin Tags, and Wart Removal)
Incision and Drainage or ID Tray
Joint Injection
Laceration/Suture Tray
Lumbar Puncture Tray
Rectal Exam
Vital Signs
Blood Pressure (Palpatory Method)
Measuring a Radial Pulse
Measuring an Apical Pulse
Measuring Respiration
Measuring Temperature
Instrument Identification
Illustrations of Instruments
Hugs in the Hallway
Setting the Scene for Hugs in the Hallway
She Couldn't Come to Their World, So They Went to Her World
"You Want My Picture?"
Fond Memories
Fond Memories Continued
"I Can't Find the Pound Key"