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Veterinary Office Practices

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ISBN-10: 1401815693

ISBN-13: 9781401815691

Edition: 2004

Authors: Robert Kehn

List price: $89.95
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Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and…    
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Book details

List price: $89.95
Copyright year: 2004
Publisher: Delmar Cengage Learning
Publication date: 6/16/2003
Binding: Paperback
Pages: 210
Size: 8.25" wide x 10.75" long x 0.50" tall
Weight: 1.034
Language: English

The Veterinary Office
Care and Maintenance of the Veterinary Practice Facility
Administrative Duties
Computers
Interpersonal Communication
Stress
Interacting with Clients
Ethics
Fee Collection Procedures, Billing, and Payroll