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Agenda What Every Business Must Do to Dominate the Decade

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ISBN-10: 1400047730

ISBN-13: 9781400047734

Edition: N/A

Authors: Michael Hammer

List price: $15.00
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Description:

New rules for the new game: the ideas that every business needs to win in the customer economy In The Agenda, Michael Hammer shows companies how to prosper in today’s world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment—companies like IBM, Duke Power, Progressive Insurance, and GE—succeed through superior operations. Their costs are lower and their quality higher than their competitors’; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways. The…    
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Book details

List price: $15.00
Publisher: Crown Publishing Group
Publication date: 4/22/2003
Binding: Paperback
Pages: 288
Size: 5.25" wide x 8.25" long x 0.75" tall
Weight: 0.440
Language: English

Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.