Jens Kappauf is Senior Business Solution Architect for SAP AG Industry Business Unit �Transportation and Logistic Services�. In this role he is responsible for the strategic direction of SAP�s third party and contract logistics solution while also focusing on technical integration, deployment and adoption. With over 12 years of industry and consulting experience, he brings with him a strong track record of success and is a hands-on executer with international project experience and a special focus on Customer Service- and Spare Parts Logistics, in the area of Aftermarket Sales and Service Operations, but also Warehousing, Execution and Supply Chain Management. Jens holds a degree in… business administration and lives with his family near Heidelberg, Germany.Dr. Bernd Lauterbach studied electrical engineering and has worked at the SAP headquarters in Walldorf, Germany, since 1995. From 2000-2007 he was the architect and project/development manager who headed up the development of SAP Event Management, the Auto ID Infrastructure and Transportation Management. A second focus of his work is support of transportation projects with strategic SAP customers. Since 2008, Bernd Lauterbach has worked as Senior Business Solution Architect in the IBU Transportation & Logistics of SAP.Matthias Koch holds a degree in business administration and worked several years as a logistics consultant at SAP. During this time Matthias gained extensive experience in different industries. His core is Sales and Distribution, Materials Management and Procurement, Project System, Logistics Information System, Transportation Management and System Integration. After his carreer in consulting Matthias gained experience in sales before he took over the area Freight & Logistics in the IBU Travel & Logistics Services. He is now Product Manager for Transportation and in this role responsible for Transportation Management in the logistics industry.