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Knowledge Sharing and Quality Assurance in Hospitality and Tourism

Best in textbook rentals since 2012!

ISBN-10: 1136452117

ISBN-13: 9781136452116

Edition: N/A

Authors: Noel; Laws Scott

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Description:

Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, “Knowledge is power.” Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creation of effective ways to share and use knowledge.As the tourism and hospitality industry expands, the…    
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Book details

Publisher: Routledge
Binding: E-Book 
Pages: 178

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