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Business Continuity for Dummies

Best in textbook rentals since 2012!

ISBN-10: 1118326830

ISBN-13: 9781118326831

Edition: 2012

Authors: The Cabinet Office, Stuart Sterling, Anna Payne, Brian Duddridge, Andrew Elliott

List price: $36.99
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The easy way to ensure your business is prepared for anythingIf disaster struck, could your business continue to operate? It might be a fire, flood, storm, technical failure, or a quality control failure - whichever way, how can you minimize the risk of disruption to your business?Business Continuity For Dummies clearly sets out how to identify the risks to your organization, how to create your own BCM plan, how to apply BCM in practice and what to do if the worst does happen.Assess and minimize the risk of disruption to your businessCreate your own business continuity planApply business continuity in practiceWhat are you waiting for? Take action now to ensure the survival of your business…    
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Book details

List price: $36.99
Copyright year: 2012
Publisher: John Wiley & Sons Canada, Limited
Publication date: 12/10/2012
Binding: Paperback
Pages: 304
Size: 7.30" wide x 9.20" long x 0.70" tall
Weight: 1.232
Language: English

Anna is a mother of three young adult children and has been happily married for over 30 years. She shares her home with two spoiled cats and a kitten named Max. Anna has been writing for years and enjoys putting together stories in her spare time.

About This Book
What You're Not to Read
Conventions Used in This Book
Foolish Assumptions
How This Book Is Organised
Discovering Business Continuity
Starting Out on Your Business Continuity Journey
Embedding Business Continuity into Your Company
Examining Business Continuity in Specific Contexts
The Part of Tens
Icons Used in This Book
Where to Go from Here
Discovering Business Continuity
Introducing Business Continuity
Introducing the Idea of Business Continuity
Revealing the Key Terms and Concepts
Protecting your key products and services
Covering your critical activities
Never exceeding your maximum tolerable period of disruption
Calculating your recovery time objective
Doing what's necessary: Your recovery point objective
Assessing the risks to your critical activities
Discovering How Business Continuity Works
Considering your supply chain
Selecting continuity strategies and building business continuity plans
Exercising and testing
Consulting experts and insurers
Understanding the Importance of Business Continuity
Appreciating the Benefits of Business Continuity
Making Business Sense
Stabilising your organisation
Enhancing and supporting the reputation of your business
Fulfilling your obligations
Achieving your objectives
Helping You to Profit from Commercial Sense
Considering your customers
Recognising opportunities
Developing Your People Sense
Protecting your staff
Ensuring peace of mind for you and your staff
Building team camaraderie within your firm
Supporting Financial and Legal Aspects
Covering what your insurance doesn't
Helping you adhere to contracts
Protecting profit
Making the Case: BC is Common Sense
Achieving Rapid Results and Quick Wins
Giving Your Business a Resilience Health Check with The Seven Ps
People: Keeping Staff Members Safe and Accounted For
Premises and Assets: Preparing and Taking Precautions
Processes and IT: Keeping Data Safe and Your Business Trading
Prioritising Your Customers and Suppliers
Publicity: Keeping People Informed
Public Infrastructure: Liaising with People in Your Community
Phone Numbers: Keeping Essential Contact Info Handy
Starting Out an Your Business Continuity Journey
Focusing on What's Important: Business Impact Analysis
Understanding What Matters Most
Identifying your key products and services
Putting it into context: If I were a baker
Protecting Against the FORCES of Disruption
Financial: Asking, 'Where's the money?'
Operational: Anticipating production problems
Reputation: Maintaining your business's good name
Customers and suppliers: Considering others in your supply chain
Environment: Staying competitive
Staffing: Keeping staff employed
Drawing conclusions from this process
Identifying and Prioritising Your Critical Activities through a BIA
Tailoring the BIA to your business
Considering your critical activities
Carrying out your BIA
Considering the Risks to Your Business
Looking at Risk in a Business Continuity Context
Selecting the Right Risk Approach for Your Business
Looking at the simple risk approach
Understanding risk management
Identifying, Evaluating, Recording and Responding to Your Risks 0ERR)
IERR Stage 1: Identifying your business's risks
IERR Stage 2: Evaluating your businesses risks
IERR Stage 3: Recording what you discover
IERR Stage 4: Responding
Monitoring and Reviewing Your Risks
Building Resilience in Your Supply Chain
Defining a Supply Chain
Focusing Your Actions for the Most Benefit
Using the CHAIN Mnemonic to Manage Your Suppliers
Considering contracts and relationships
Understanding supplier chain hierarchies
Seeking and providing assurance
Taking the initiative
Fulfilling your business's needs
Selecting the Right Continuity Strategies
Gathering Together What You Need
Looking Before You Leap
Working Out Your BC Strategy Responses
Collecting the necessary information
Creating a continuity response template
Selecting a strategy
Assessing progress - tactical considerations
Listing some general considerations
Checking and reviewing
Developing Your Business Continuity Plan
Examining BC Plans
Appreciating the advantages of a BC plan
Deciding what to include in your plan
Looking at different types of BC plans
Making a list and checking it twice: Considerations for BC plans
Viewing an example plan
Creating Your Own BC Plan
Reflecting on roles and responsibilities
Chewing over strategic responsibilities
Thinking about tactical responsibilities
Building Your BC Plan
Preparing for your plan
Creating your plan
Validating and embedding
Embedding Business Continuity into Hour Company
Building a Great Business Continuity Team
Planning and Co-ordinating Your Team
Identifying team skills and capabilities
Assigning roles and responsibilities
Selling BC and Making It Work
Getting staff members on board
Avoiding common pitfalls
Keeping the Enthusiasm Going
Managing a Crisis
Looking at What Constitutes a Crisis
Examining risks and issues
Distinguishing between incidents and crises
Preparing for Crises
Scanning the horizon to spot trouble
Developing a crisis management capability
Responding to a Crisis
Developing situational awareness
Making decisions under pressure
Moving On: Recovering from a Crisis
Validating Your Business Continuity Plan
Accepting the Need to Validate Your Recovery Procedures
Examining what an exercise is
Discovering the different exercise levels
Making the exercise more demanding
Planning the Exercise and Its Objectives
Identifying exercise objectives
Assessing the cost
Choosing a format
Selecting who takes part on the day
Telling your staff
Developing an effective exercise scenario
Knowing What to Test
Testing people
Testing places and services (the workplace)
Testing your ICT
Testing communications
Testing finance
Running an Exercise
Deciding who organises and runs the exercise
Watching for potential pitfalls
Identifying Lessons: Ending Up Stronger
Tackling the de-brief
Learning the lessons and sharing best practice
Updating plans
Ensuring good practice
Using exercise forms
Considering an Exercise Scenario
Examining Business Continuity in Specific Contexts
Calling in the Experts
Taking Preventative Actions with Expert Advice
Health and safety legislation
Trading standards compliance
Hazardous substances
Taking Common-sense Measures
Maintaining premises security
Ensuring that you protect your staff
Considering a business IT partner
Involving local authorities
Contacting local talent
Hiring a business continuity consultant
Deciding 'Who You Gonna Call' After a Crisis
Solving IT-related problems
Repairing physical damage: Salvage and restoration
Viewing Business Continuity from a Manufacturing Perspective
Focusing on Manufacturing and BC
Understanding What's Important to Your Manufacturing Business
Thinking about staff issues
Bearing in mind materials
Protecting against machinery problems
Developing a Retail Business Continuity Programme
Considering the BC Specifics for a Retail Business
Deciding What's Important to Your Retail Business
Securing your supply of stock
Protecting your retail outlet
Tackling theft and damage
Using Business Continuity with Professional Services Firms
Examining Professional Firms and BC
Accepting that BC is essential for the professional firm
Understanding how BC can help your company's flexibility
Discovering What's Important to Your Professional Services Business
Considering staffing issues
Backing up data
Looking after your premises
Protecting your reputation
Maintaining your fees
Fulfilling your obligations
Making Insurance Work
Meeting Your Legal Responsibilities
Covering staff risks: Employers' liability insurance
Having regular engineering inspections
Covering your firm's motor vehicles
Ensuring You Have the Insurance You Need
Covering against other business risks
Protecting your employees
Limiting your financial exposure
Arranging the Appropriate Cover for Your Business
Deciding on the right level of cover
Wondering why a claim may be rejected
Accessing the right insurance for you
Saving money
Getting the best out of a claim
Knowing what not to do
Following Quick Tips for Easy Insurance
The Part of Tens
Ten Top Tips for Keeping Your IT in Great Shape
Back Up Your Data
Send Data Securely
Minimise Human Error
Protect Passwords
Restrict Staff IT Access
Protect Your IT System
Seek Expert Help
Form a Business Continuity Plan for Your IT System
Practise Restoring Your Systems
Educate Your Staff in IT
Ten Tips for Communicating Internally During a Disruption
Keep Your Staff Fully Informed
Think Carefully about What You Say
Be Honest about Difficulties
Take Care of Hurt or Seriously Affected Staff
Encourage Staff to Be Flexible in Their Roles and Responsibilities
Provide Clear Guidance to Staff Working in Different Roles
Listen to Staff Concerns and Suggestions
Use People's Skills and Abilities
Look After Your Senior Staff
Hold a De-brief
Ten Tips for Effective External Communication in a Crisis
Have a Communication Strategy
Inform the Key Players
Get Your Side of the Story Out First
Think About the Channels of Information
Keep Information Updated
Judge Your Timing
Focus on Simple Messages
Display Sensitivity
Put Out a Consistent Message
Record What You Said