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Managing and Using Information Systems A Strategic Approach

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ISBN-10: 111828173X

ISBN-13: 9781118281734

Edition: 5th 2013

Authors: Carol S. Saunders, Keri E. Pearlson

List price: $88.95
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This brief, but complete, paperback builds a basic framework for the relationships among business strategy, information systems, and organizational strategies. You’ll learn how IT relate to organizational design and business strategy, how to recognize opportunities in the work environment, and how to apply current technologies in innovative ways.
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Book details

List price: $88.95
Edition: 5th
Copyright year: 2013
Publisher: John Wiley & Sons, Incorporated
Publication date: 8/21/2012
Binding: Paperback
Pages: 416
Size: 6.00" wide x 8.75" long x 0.50" tall
Weight: 1.100
Language: English

The Case for Participating in Decisions about Information Systems
What If a Manager Doesn't Participate?
Social Business Lens
Skills Needed to Participate Effectively in Information Technology Decisions
Basic Assumptions
Economics of Information Versus Economics of Things
Key Terms
Discussion Questions
Terry Cannon, MBA
Anyglobal Company Inc.
The Information Systems Strategy Triangle
Brief Overview of Business Strategy Frameworks
Brief Overview of Organizational Strategies
Social Business Lens: Building a Social Business Strategy
Brief Overview of Information Systems Strategy
Key Terms
Discussion Questions
Strategic Use of Information Resources
Evolution of Information Resources
Information Resources as Strategic Tools
How Can Information Resources Be Used Strategically?
Social Business Lens: Social Capital
Strategic Alliances
Co-Creating IT and Business Strategy
Key Terms
Discussion Questions
Organizational Strategy and Information Systems
Information Systems and Organizational Design
Social Business Lens: Social Networks
Information Systems and Management Control Systems
Information Systems and Culture
Key Terms
Discussion Questions
The Merger of AirTran by Southwest Airlines: Will the Organizational Cultures Merge?
Information Systems and the Design of Work
Work Design Framework
How Information Technology Supports Communication and Collaboration
How Information Technology Changes the Nature of Work
Social Business Lens: Activity Streams
How Information Technology Changes Where and When Work Is Done and Who Does It
Gaining Acceptance for IT-Induced Change
Key Terms
Discussion Questions
Trash and Waste Pickup Services, Inc.
Social Networking: How does IBM Do It?
Information Systems for Managing Business Processes
Silo Perspective versus Business Process Perspective
Building Agile and Dynamic Business Processes
Changing Business Processes
Workflow and Mapping Processes
Enterprise Systems
Social Business Lens: Crowdsourcing Changes Innovation Processes
Key Terms
Discussion Questions
Santa Cruz Bicycles
Boeing 787 Dreamliner
Architecture and Infrastructure
From Vision to Implementation
The Leap from Strategy to Architecture to Infrastructure
From Strategy to Architecture to Infrastructure: An Example
Architectural Principles
Enterprise Architecture
Virtualization and Cloud Computing
Other Managerial Considerations
Social Business Lens: Building Social-Mobile Applications
Key Terms
Discussion Questions
Enterprise Architecture at American Express
The Case of Extreme Scientists
The Business of IT
Organizing to Respond to Business Demand: A Maturity Model
Understanding the IT Organization
What a Manager Can Expect from the IT Organization
Managing IT Activities Globally
What the IT Organization Does Not Do
Chief Information Officer
Social Business Lens: Community Management
Building a Business Case
IT Portfolio Management
Valuing IT Investments
Monitoring IT Investments
Funding IT Resources
How Much Does IT Cost?
Key Terms
Discussion Questions
Troon Golf
Balanced Scorecards at BIOCO
Governance of the Information Systems Organization
IT Governance
IT Governance and Security
Social Business Lens: The Consumerization of Technology
Decision-Making Mechanisms
Governance Frameworks for Control Decisions
Key Terms
Discussion Questions
IT Governance at University of the Southeast
The Big Fix at Toyota Motor Sales (TMS)
Information Systems Sourcing
Sourcing Decision Cycle Framework
Social Business Lens: iCloud
Outsourcing and Strategic Networks
Key Terms
Discussion Questions
Crowdsourcing at AOL
Altia Business Park
Managing IT Projects
What Defines a Project?
What is Project Management?
Project Elements
IT Projects
IT Project Development Methodologies and Approaches
Social Business Lens: Mashups
Managing IT Project Risk
Key Terms
Discussion Questions
Implementing Enterprise Change Management at Southern Company
Dealing with Traffic Jams in London
Knowledge Management, Business Intelligence, and Analytics
Knowledge Management, Business Intelligence, and Business Analytics
Data, Information, and Knowledge
Knowledge Management Processes
Business Intelligence
Competing with Business Analytics
Components of Business Analytics
Big Data
Social Analytics
Social Business Lens: Social Graphs
Caveats for Managing Knowledge and Business Intelligence
Key Terms
Discussion Questions
Stop & Shop's Scan It! App
Business Intelligence at CKE Restaurants
Using Information Ethically
Responsible Computing
Corporate Social Responsibility
PAPA: Privacy, Accuracy, Property, and Accessibility
Social Business Lens: Personal Data
Security and Controls
Key Terms
Discussion Questions
Ethical Decision Making
Midwest Family Mutual Goes Green