Executive's Guide to IT Governance Improving Systems Processes with Service Management, COBIT, and ITIL

ISBN-10: 1118138619

ISBN-13: 9781118138618

Edition: 2013

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In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. This book’s overall objective will be to explain and define why IT governance concepts are important in today’s IT-centric enterprise, how to implement and launch effective IT governance processes in an enterprise, and how to monitor and manage that set of IT governance processes.It will answer questions such as: What is IT governance and why is it important to both IT and overall business operations?; What are the current strengths and weaknesses of my enterprise IT governance processes and how can they be better introduced or improved?; How can I introduce effective IT governance principles with other enterprise GRC initiatives?; What changes or improvements are needed in IT operations and supporting processes to improve overall IT governance?; and Once an enterprise has installed IT governance, how do we monitor and install continuous improvement processes over the IT governance process?
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Book details

List price: $90.00
Copyright year: 2013
Publisher: John Wiley & Sons Canada, Limited
Publication date: 2/11/2013
Binding: Hardcover
Pages: 416
Size: 7.25" wide x 10.25" long x 1.50" tall
Weight: 1.804
Language: English

Robert R. Moeller, Cpa, Cisa, Cissp, is an internal audit specialist and project manager with a strong understanding of information systems, corporate governance, and security. He has over twenty-five years of experience in internal auditing, ranging from launching new internal audit functions in several companies to serving as audit director for a Fortune 50corporation. He was the national director of computer auditing at Grant Thorton andthe audit director of Sears Roebuck.A frequently published author and pro-fessional speaker, he provides insights intomany of the new rules impacting internalauditors today, as well as the challengesaudit committees face when dealing withSarbanes-Oxley, internal controls, andtheir internal auditors.

It Governance Concepts
Importance of IT Governance for All Enterprises
Fundamental Governance Concepts and Sarbanes-Oxley Rules
Sarbanes-Oxley Act
Other SOx Rules-Title II: Auditor Independence
SOx Title III: Corporate Responsibility
Title IV: Enhanced Financial Disclosures
What Is IT Governance?
Enterprise Governance and GRC Tools
The Road to Effective GRC Principles
Importance of GRC Governance
Risk Management Component of GRC
GRC and Enterprise Compliance
Importance of Effective GRC Practices and Principles
Frameworks to Support Effective it Governance
IT Governance and COSO Internal Controls
Importance of Effective Internal Controls and COSO
COSO Internal Control Systems Monitoring Guidance
Wrapping It Up: Importance of COSO Internal Controls
COBIT and the IT Governance Institute
An Executive's Introduction to COBIT
The COBIT Framework and Its Drivers
COBIT Principle 1: Establish an Integrated IT Architecture Framework
COBIT Principle 2: Stakeholder Value Drivers
COBIT Principle 3: Focus on Business Context
COBIT Principle 4: Governance and Risk Management Enablers
COBIT Principle 5: Governance and Management Performance Measurement Structures
Putting It Together: Matching COBIT Processes and IT Goals
Using COBIT in a SOx Environment
COBIT in Perspective
ITIL and IT Service Management Guidance
ITIL Fundamentals
ITIL Service Strategy Components
ITIL Service Design
ITIL Service Transition Management Processes
ITIL Service Operation Processes
IT Governance and ITIL Service Delivery Best Practices
IT Governance Standards: ISO 9001, 27002, and 38500
ISO Standards Background
ISO 9000 Quality Management Standards
ISO IT Security Standards: ISO 27002 and 27001
ISO 38500 IT Governance Standard
IT Governance Issues: Risk Management, COSO ERM, and OCEG Guidance
Risk Management Fundamentals
COSO ERM Definitions and Objectives: A Portfolio View of Risk
COSO ERM Framework
Other Dimensions of the COSO ERM Framework
The OCEG GRC "Red Book," Risk Management, and IT Governance
Tools and Technologies to Manage the it Governance Infrastructure
Cloud Computing, Virtualization, and Portable, Mobility Computing
Understanding Cloud Computing
IT Systems and Storage Management Virtualization
Smartphone and Handheld IT Device Governance Issues
Governance, IT Security, and Continuity Management
Importance of an Effective IT Security Environment
Enterprise IT Security Principles: Generally Accepted Security Standards
Importance of an Effective, Enterprise-Wide Security Strategy
IT Continuity Planning
The Business Continuity Plan and IT Governance
PCI DSS Standards and Other IT Governance Rules
PCI DSS Background and Standards
Gramm-Leach-Bliley Act IT Governance Rules
HIPAA: Health Care and Much More
IT Service Catalogs: Realizing Greater Value from IT Operations
Importance of IT Service Catalogs
Role of a Service Catalog in the IT Service Provider Organization
An IT Service Catalog's Content and Features
IT Service Catalog Management
Building and Monitoring Effective it Governance Systems
Importance of IT Service-Oriented Architecture for IT Governance Systems
SOA Applications and Service-Driven IT Applications
SOA Governance, Internal Control Issues, and Risks
Planning and Building an SOA Implementation Blueprint
SOA and IT Governance
IT Configuration and IT Portfolio Management
IT Configuration Management Concepts
ITIL Best Practices for IT Configuration Management
The Configuration Management Database: An Often Difficult Concept
Establishing an Enterprise CMDB
IT Portfolio Management
Application Systems Implementations and IT Governance
The Systems Development Life Cycle: A Basic Application Development Technique
IT Rapid Development Processes: Prototyping
Enterprise Resource Planning and IT Governance Processes
IT Governance Issues: Project and Program Management
The Project Management Process
PMBOK Standards
Another Project Management Standard: PRINCE2
IT Systems Portfolio and Program Management
The Program Management Office (PMO), a Strong Governance Resource
Project Management, the PMO, and IT Governance
Service Level Agreements, itSMF, Val IT, and Maximizing IT Investments
ITIL Service Management Best Practices and the itSMF
Open Compliance and Ethics Group (OCEG) Standards
Val IT: Enhancing the Value of IT Investments
Monitoring and Measuring Enterprise Management and Board Governance
Enterprise Content Management
ECM Characteristics and Key Components in the Enterprise Today
ECM Processes and IT Governance
Creating an Effective ECM Environment in the Enterprise
Internal Audit's Governance Role
Internal Auditing History and Background
Internal Auditing and the IT Auditor
Internal Audit's IT Governance Activities and Responsibilities
Internal Audit IT Governance Standards
Internal Audit IT Governance Procedures
It Governance and Enterprise Objectives
Creating and Sustaining an Ethical Workplace Culture
Importance of Mission Statements
Enterprise Codes of Conduct
Whistleblower and Hotline Functions
Launching an Ethics Program and Improving Enterprise Governance Practices
Impact of Social Media Computing
What Is Social Media Computing?
Social Media Examples
Enterprise Social Media Computing Risks and Vulnerabilities
Social Media Policies
IT Governance and the Audit Committee's IT Role
The Enterprise Audit Committee and IT Governance
Audit Committee IT Governance Responsibilities
Audit Committee Briefings and IT Governance Issues
About the Author
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