With more than 20 years of computer experience with both small and large organizations, author Ron Carswell is a practically focused, proficient writer and successful instructor. Mr. Carswell is professor emeritus at San Antonio College, where he has instructed students in Microsoft Server Administration and other courses for numerous years. In addition to this book, Professor Carswell has authored or co-authored numerous successful books on Microsoft Windows and Microsoft Windows servers, Parallel Operating Systems with Windows XP and Linux,Virtual PC and Virtual Server, C++ and other related computing topics. His last text was Guide to Microsoft Private Cloud. Professor Carswell holds a BBA from the University of Texas and an MBA from Baylor University. He has also earned A+, Network+, CTT+, MCSA, MCSE, MCDST and MCITP certifications.
Shen Jiang is an assistant professor at San Antonio College, where she instructs in all levels of database courses, web programming, program logic and design, and fundamentals of networking. She has nine years of experience with large organizations and earned both Oracle9i and Oracle10g certifications. Professor Jiang holds a master's degree in computer information systems from South Dakota State University and a master's degree in linguistics from Jilin University.
Terrill Freese, an assistant professor at San Antonio College, has more than 20 years of computer experience in the telecommunications, software support, and financial industries. She holds a bachelor's degree in applied computer science from Illinois State University and a master's degree in technology in training and education curriculum from Nova Southeastern University. She holds A+, Network+, Security+, CCNA, and CCAI certifications.