Keys to the Medical Front Office
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At last, an everything you need to know guide for the medical front office Written by a former office manager to welcome and onboard new employees, this step-by-step handbook quickly and effectively introduces the fundamental elements of the medical front office: Customer Service Patient Rights, HIPAA, and Compliance Office Fundamentals and Reimbursement Medical Coding 101 Introduction to Health Insurance Overview of Medical Specialties. Ensure your front office staff is empowered with the tools and knowledge they need to: Confidently perform their job duties Provide superior customer service Articulately answer frequently asked questions. This indispensable handbook can be customized to meet the precise needs of your office or organization. Utilize the space at the end of each section to record notes and site-specific information. Well organized Outline form Just-the-facts format. Imagine everything your employee's need, right at their fingertips, for quick access and easy reference This guide is a must-have for practice managers, front office staff, or anyone interested in a career as a customer service employee in the fast-growing field of healthcare.
Copyright year: 2013
Publisher: Johnson Key Elements
Size: 6.00" wide x 9.00" long x 0.34" tall