Profile of the Public Service of Singapore Current Good Practices and New Development in Public Service Management

Name: Profile of the Public Service of Singapore Current Good Practices and New Development in Public Service Management
Availability: OutOfStock
ISBN: 9780850925746

ISBN-10: 0850925746

ISBN-13: 9780850925746

Edition: 1999

Authors: Commonwealth Secretariat Staff

List price: $16.95

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Description:

Commonwealth member governments have been conducting a unique mapping exercise, identifying changes in some key areas of public service management. The books in this series set out the results of the project.

Book details

List price: $16.95
Copyright year: 1999
Publisher: Commonwealth Secretariat
Publication date: 3/1/2000
Binding: Paperback
Pages: 130
Size: 6.00" wide x 9.00" long x 0.25" tall
Weight: 0.440
Language: English



Introduction



Current good practices and new developments



Overview of the profile



Singapore's philosophy of governance



Principles of Governance



Civil service values and practices that will be carried into the 21st century



Public service 21st century



Public service for the 21st century



Overview of PS21



Service excellence



Work Improvement Teams



Staff Suggestions



Other aspects of PS21



Making the most of staff



Ensuring non-discrimination in employment practices



Enhancing staff training and development



Improving human resource management



Performance incentives



Mission orientation



Anti-corruption measures



Developing a public service code of conduct



Using contractual employment



Workforce size control



Redundancy management



Making government more effective



Improving productivity



Contracting out services



Feedback from the public



Improving the quality of services



The quality service approach



A particular initiative in setting standards: The Urban Re-development experience



Making management more effective



A particular initiative in improving MIS: The National Computer Board experience



Improving the management of finance



Internal auditing



External auditing



Improving partnerships with organisations/agencies outside central government



Tripartism



De-regulation: A specific initiative: The Registry of Companies and Business experience



Developing partnerships with academic institutions: A specific initiative: The Ministry of Trade and Industry experience


Further publications from the Management and Training Services Division