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Introduction | |
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Establishing the field | |
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Emerging issues in OHS research and practice | |
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Contexts | |
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Fields and topics | |
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Legal and regulatory | |
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Technical | |
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Health | |
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Psychological | |
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Managerial | |
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Ten generic challenges for OHS research and practice | |
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Integrating knowledge | |
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Knowledge application | |
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Program evaluation | |
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System complexity | |
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Multiple synergies | |
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Resources | |
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Displacing risk | |
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Ethics and social justice | |
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Triangulating methodologies | |
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Conceptual and theoretical advances | |
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Risk models and risk management | |
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Introduction | |
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First-order concepts/approaches to risk | |
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Technical | |
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Description of the technical approach | |
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Risk management and the technical approach | |
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Illustrative interventions | |
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Where next for the technical approach to risk? | |
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Economic | |
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Description of the economic approach | |
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Risk management and the economic approach | |
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Illustrative interventions | |
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Further comments on the economic approach | |
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Cultural theory | |
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Description of the approach from cultural theory | |
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Risk management and cultural theory | |
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Illustrative interventions | |
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Further comments on cultural theory | |
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Psychometric | |
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Describing the psychometric paradigm | |
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Risk management and the psychometric approach | |
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Illustrative interventions | |
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Further comments on the psychometric approach | |
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Expanded/developed approaches to risk | |
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Social constructionism | |
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Describing the social constructionist approach | |
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Risk management and the social constructionist approach | |
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Illustrative interventions | |
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Social amplification of risk framework | |
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Describing the social amplification of risk framework (SARF) | |
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Risk management and the social amplification framework | |
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Illustrative interventions | |
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Criticisms of SARF | |
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Individual differences | |
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Individual differences and risk-taking behaviors | |
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Risk management and individual differences | |
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Illustrative interventions | |
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Basic risk perception model | |
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Describing the basic risk perception model (BRPM) | |
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Criticisms of the BRPM | |
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Risk management and the BRPM | |
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Illustrative interventions | |
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Meta-approaches to risk | |
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Political | |
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What constitutes a political approach to risk? | |
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Risk management and the political approach | |
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Illustrative interventions | |
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Further political risk model development | |
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Socio-emotional | |
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Describing the socio-emotional approach to risk | |
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Risk management and the socio-emotional approach | |
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Illustrative implications | |
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Adaptation | |
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Adapting to risk | |
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Adaptation and risk management | |
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Illustrative interventions | |
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Evolutionary | |
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Describing the evolutionary approach | |
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Risk management and the evolutionary approach | |
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Illustrative applications | |
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Links with other models | |
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Further discussion | |
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From sensation and perception through motivation and behavior | |
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Introduction | |
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Sensation and the human senses | |
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Vision | |
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Hearing and vibration | |
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Perceptual organization and interpretation | |
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Organization | |
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Interpretation | |
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Attention and vigilance | |
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Sustained attention and vigilance | |
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Selective attention | |
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Effectiveness of warnings | |
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Causal attribution | |
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Attributional effects | |
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Self-serving bias | |
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Severity bias | |
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False consensus | |
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Situation bias | |
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Correlational bias | |
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Negative weighting | |
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Availability | |
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Adjustment | |
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Representativeness | |
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Small numbers | |
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Anchoring | |
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Overconfidence | |
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Hindsight | |
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Behavioral approach to motivation | |
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Behavior modification | |
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Principles of learning: implications for safety | |
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Goal setting and performance feedback | |
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Motivating for safety | |
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Conclusions | |
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Human error and human factors | |
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Introduction | |
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Human error | |
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Errors as a learning tool | |
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Categorizing human error | |
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Slips and lapses | |
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Mistakes | |
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Rule-based mistakes | |
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Knowledge-based mistakes | |
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Violations | |
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Error occurrence and detection | |
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Error reduction strategies | |
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Human factors | |
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Ergonomic principles | |
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Human and machine performance | |
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Interface design | |
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Fitting tasks to human operators | |
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Ergonomic applications to reduce human error potential | |
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Techniques for reducing human error/increasing human reliability | |
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Task analysis | |
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Task analysis for error identification (TAFEI) | |
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Predictive human error analysis (PHEA) | |
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Reason's generic approach | |
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Quantified human reliability assessment (HRA) | |
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Influence diagrams and model of accident causation using hierarchical influence network | |
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Human factors investigation tool (HFIT) for accident analysis | |
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Overview | |
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Conclusions | |
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Personality and risk liability | |
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Introduction | |
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Models of personality and the "big five" | |
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Accident proneness | |
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"Big-five" personality characteristics and injury liability | |
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Extraversion | |
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Sensation seeking | |
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Other facets of extraversion | |
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Reversal theory | |
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Neuroticism | |
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Conscientiousness | |
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Agreeableness | |
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Openness | |
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Risk propensity | |
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Individual differences in error liability | |
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Personality at work | |
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Using personality tests in selection | |
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Conclusions | |
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Attitudes, values, and risk behaviors | |
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Introduction | |
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Understanding attitudes | |
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The nature of attitudes | |
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Definition | |
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Attitude components | |
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Affective | |
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Cognitive | |
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Behavioral intention | |
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Attitude dimensions | |
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Attitude measurement | |
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Likert | |
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Semantic differential | |
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Visual analogue | |
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Attitudes toward safety and risk | |
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Attitudes and behavior: some theoretical perspectives | |
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Attitudes influence behavior | |
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Behavior influences attitudes | |
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Attitudes and behavior are mutually reinforcing | |
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Attitudes and behavior are likely to be mutually consistent, but independent | |
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More complex approaches to attitude-behavior links | |
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The theory of planned behavior (TPB) | |
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The health belief model (HBM) | |
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Protection motivation theory | |
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Overview of complex models describing attitude-behavior links | |
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Attitude change | |
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Attitude functions | |
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Attitude levels | |
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Compliance | |
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Identification | |
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Internalization | |
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The importance of attitude strength | |
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Attitude change interventions | |
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Audience | |
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Persuader | |
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Personality factors | |
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Presentation of issues | |
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Persistence of change | |
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Other factors in attitude-behavior change | |
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Information provision | |
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Fear | |
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Sanctions | |
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Safety climate and safety attitudes | |
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The concept of safety climate | |
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Safety climate and perception | |
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Safety climate and safe behavior | |
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Conclusions | |
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The role of stress in safety and risk | |
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Introduction | |
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Theoretical models of stress | |
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Workplace stressors and injuries | |
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Intrinsic job characteristics | |
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Workload and work pace | |
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Work schedules and shiftwork | |
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Organizational roles | |
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Work relationships | |
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Job insecurity | |
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Individual differences and job stress | |
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Personality | |
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Type A behavior pattern (TABP) | |
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Negative affectivity | |
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Locus of control | |
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Self-esteem | |
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Mechanisms linking stress with injuries | |
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Direct effects of job stress on injuries | |
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Effects of acute stressors | |
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Effects of chronic stressors | |
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Indirect effects of job stress on injuries | |
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Work-related attitudes | |
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General health | |
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The role of moderating factors | |
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Social support | |
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Coping strategies | |
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Stress interventions | |
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Individual-level stress interventions | |
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Employee assistance programs (EAPs) | |
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Stress management programs | |
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Health promotion programs | |
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Organizational level stress interventions | |
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Work redesign | |
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Participation and autonomy | |
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Social support groups | |
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Effectiveness of stress interventions | |
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Conclusions | |
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Managing teams for safe performance | |
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Introduction | |
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Functions and benefits of groups | |
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Formation and types of groups | |
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Types of teams | |
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Team effectiveness | |
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Team design | |
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Group norms and expectations | |
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Cohesiveness | |
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Group safety climate | |
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Communication | |
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Group discussion and decision making | |
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Team leadership and self-managing teams | |
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Virtual teams | |
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Safety committee effectiveness | |
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Barriers to team effectiveness | |
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Social comparison and social control | |
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Intergroup relations | |
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Decision-making biases | |
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Managing effective work teams | |
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Managing teams as individuals | |
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Balancing authority and democracy | |
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Teams and organizational structures | |
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Teams and organizational support | |
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Teams and training | |
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Conclusions | |
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Leading and supervising for safe performance | |
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Introduction | |
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Leadership theories | |
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Trait theories | |
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Leadership style | |
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Contingency theories | |
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Worker maturity | |
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Least preferred coworker (LPC) | |
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Normative model | |
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Path-goal theory | |
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Relational leadership | |
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Leader-member exchange (LMX) theory | |
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Trust and leadership | |
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New leadership theories | |
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Charismatic leadership | |
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Transformational leadership | |
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Individualized consideration | |
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Intellectual stimulation | |
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Inspirational motivation | |
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Idealized influence | |
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Contingent reward | |
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Management-by-exception and laissez-faire leadership | |
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Safety climate and leadership | |
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Substitutes for leadership | |
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Empowerment | |
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Leadership failures | |
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Leadership ethics | |
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Conclusions | |
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Managing human risks | |
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Introduction | |
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A risk management approach | |
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Risk assessment | |
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Safety management systems | |
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Measuring performance | |
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Safety auditing | |
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Human resource management (HRM) | |
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HR practices associated with occupational health and safety | |
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Employment security | |
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Selective hiring | |
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Communication and information sharing | |
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Reward systems for safety | |
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Safety training | |
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The learning process | |
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Types of safety training | |
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Transfer of training | |
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Refresher training | |
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Managing safety risks: an integrated approach | |
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Types of safety intervention | |
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Individual and group level safety interventions | |
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Organizational level safety interventions | |
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Autonomy and safety outcomes | |
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Self-managing work teams | |
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Worker participation | |
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Communication | |
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Management development | |
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Conclusions | |
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Safety culture | |
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Introduction | |
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Defining safety culture | |
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Safety culture as attitudes | |
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Safety culture as behavior | |
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Theoretical models of safety culture | |
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Organizational culture approach | |
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Total safety culture | |
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Safety culture: an informed culture | |
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Reciprocal safety culture model | |
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An approach from subcultures | |
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Work climate model | |
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A social capital theory of safety culture | |
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The role of safety climate | |
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The role of occupational stress | |
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High-reliability organizations and safety culture | |
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Approaches to developing and measuring safety culture | |
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Interpretive approaches | |
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Functionalist approaches | |
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Measuring safety culture | |
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Safety systems | |
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Safety attitudes and perceptions | |
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Safety behavior | |
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Triangulation | |
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Safety culture and injuries | |
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Changing toward a positive safety culture | |
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Indicators | |
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Drivers of change | |
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Direct cultural change | |
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Indirect cultural change | |
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Climate change | |
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Safety culture and risk management | |
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Antecedents of safety culture | |
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Safety culture as a form of risk control | |
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A risk management approach to safety | |
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Management commitment to safety | |
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Worker involvement | |
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Barriers | |
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Conclusions | |
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Risk management - conclusions | |
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Staged approaches to managing safety risks | |
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Beyond a standards approach | |
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Integrating individual and organizational adaptive features | |
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Beyond prevention | |
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References | |
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Index | |