Hotel Sales and Operations

Name: Hotel Sales and Operations
Price: 8.27 USD
Availability: InStock
ISBN: 9780827386471

ISBN-10: 0827386478

ISBN-13: 9780827386471

Edition: 1st 1999

Authors: Ahmed Ismail

List price: $299.95

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This comprehensive textbook offers a real world approach to hotel sales and operations. It goes beyond the theoretical information found in most other textbooks and offers real-world case studies that reinforce the theory. In addition, it includes background information on hotel operations and marketing to better prepare students to master the art of hotel sales. It introduces the concept of the sales triangle (room sales, catering sales, and outlet/ancillary sales) and illustrates the importance of each to the overall sales success of the hotel. This book outlines the important information and strategies students need to succeed in hotel sales and operations.

Book details

List price: $299.95
Edition: 1st
Copyright year: 1999
Publisher: Delmar Cengage Learning
Publication date: 7/28/1998
Binding: Paperback
Pages: 256
Size: 7.48" wide x 9.25" long x 0.55" tall
Weight: 0.880
Language: English

Ahmed Ismail holds a B.A in Management from Adolphus College. His experiences in the hospitality industry inlcude Hotel Sales and Operations, Front Desk Supervision and Accounting Supervision. He has received numerous industry awards, including the NCAA Contribution Award for Hospitality, and the Bill Tiefel Hospitality Award, which he received twice.




The Foundation of Hotel Sales



Hotel Marketing Concepts



The Hospitality Sales Process



The Hotel Sales Triangle and Action Triangles



Sales Operations


Glossary


Index