First-Time Trainer A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

ISBN-10: 0814415598

ISBN-13: 9780814415597

Edition: 2nd 2010

Authors: Tom W. Goad

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Successful organizations depend on training to keep them viable¿but in today¿s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised and updated, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: select media and delivery methods ¿ prepare and give effective presentations ¿ communicate with learners and get them involved ¿ ask the right kind of questions ¿ cope with behavior problems ¿ give and receive feedback ¿ put objectives to the test ¿ and more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
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Book details

List price: $18.95
Edition: 2nd
Copyright year: 2010
Publisher: Amacom
Publication date: 3/17/2010
Binding: Paperback
Pages: 224
Size: 6.00" wide x 9.25" long x 0.75" tall
Weight: 0.682
Language: English

List of Exhibits
About the Revised Edition
A Word for the First-Time Trainer
The Purpose of This Book
About Training
Facilitate Learning
Step One Summary
Skills Trainers Need-Overview
The Impact of Diversity and Multigenerational Learners
Continuous Learning
Trainer Skills
The Eight Steps
Using the Eight Steps for Various Situations
Focus on Performance
Step Two Summary
Needs Assessment
Performance Objectives
Focus on Learning
Step Three Summary
The Learning Process
Other Aspects of Learning
Building in Success Factors
Be Prepared
Step Four Summary
Key Principles of Preparation
Making Selections
Organizing Training
Preparation for Training
Pilot Training
Deliver Effectively
Step Five Summary
The Trainer as Communicator
How to Give an Effective Presentation
Accommodating Diversity and Multiple Generations
Get Learners Involved
Step Six Summary
Working with Groups
Dealing with Difficult Behaviors
Techniques for Getting Learners Involved
Get Feedback
Step Seven Summary
Putting Objectives to the Test
Determining What to Measure
When and How Much to Evaluate
Software Evaluation Tools
Improve Continuously
Step Eight Summary
Training Skills Revisited
Strengthening Training Skills
The Trainer's Portfolio
Technology and Training
A Word About Ethics
Eight Steps to Effective Training: A Summary
Resources for the First-Time Trainer
American Society for Training and Development
Training Magazine
Web Searches
Additional Trainer Guidelines
Guidelines for How People Learn (Step Three)
Guidelines for Dealing with Multiple Generations in the Workplace (Step Five)
Guidelines for Evaluating Training (Step Seven)
Guidelines for Determining Return on Investment (ROI) (Step Seven)
Professional Development Guidelines (Step Seven)
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