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| List of Exhibits | |
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| Introduction: The Changing World of Supply Chain Management | |
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| Leadership and Change | |
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| The Power of Change | |
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| Conclusion | |
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| Acknowledgments | |
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| Acknowledgments | |
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| The CEO's Decision: Creating Opportunity out of Crisis | |
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| Introduction | |
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| The War Room | |
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| The CEO and Crisis Response--The Test of True Leadership | |
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| Let's Make a Deal? | |
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| Introduction | |
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| The Consolidation Headache | |
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| E-Commerce Strategy | |
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| Lack of Customer Focus | |
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| Customer Management or Administrative Management? | |
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| Profitable Growth | |
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| Simplify Complexity; Focus on Velocity | |
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| Promotions and the Supply Chain | |
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| ECR and Good Intentions | |
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| What's Next? | |
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| Invoice Deductions and the viaLink Solution | |
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| Scan-Based Trading | |
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| CPFAR and TradeMatrix | |
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| The Future | |
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| Profitable Growth: How to Get Started | |
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| Summary | |
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| Supply Chain Innovation | |
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| Introduction | |
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| What Is Driving Change in the PC Industry? | |
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| From Linear Supply Chains to Networked Supply Chains | |
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| Where Are We Today? | |
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| The Dell Direct Factor | |
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| Dell's Order-to-Delivery Process Firsthand | |
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| Five Drivers of Shareholder Value--Working Capital Efficiency | |
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| The Customer and Supplier Connectors--The HightechMatrix Connection | |
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| Working Capital Efficiency--How to Get Started | |
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| Putting It All Together | |
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| Summary: Time Waits for No One | |
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| The Big Wheel Keeps on Turning | |
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| Introduction | |
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| North American Automotive Industry Overview | |
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| Global Market Concerns | |
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| Supply Chain Case Study | |
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| The Internet and the Customer | |
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| Autolink.com | |
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| Five Drivers of Shareholder Value--Fixed-Capital Efficiency | |
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| World Car and E-Exchanges | |
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| E-Exchanges--Greater Value than Just E-Procurement? | |
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| What's Next? | |
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| What's Next? Innovation! | |
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| Fixed Capital Efficiency--How to Get Started | |
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| Summary: Pulling It All Together | |
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| Life after ERP? | |
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| Introduction | |
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| Innovation | |
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| Consolidation Is Rampant | |
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| Imported Oil, Lobbying in Washington, and Global Ownership | |
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| Shareholder Value: Cost Minimization | |
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| E-Nersection.com | |
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| Demand and Supply Planning | |
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| Spare Parts Exchange--Cost Minimization and Supply Chain Solution | |
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| What's Next? More Innovation! | |
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| Cost Minimization--How to Get Started | |
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| Summary | |
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| From 3PL to .comLLP | |
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| Introduction | |
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| 3PL Industry Challenges | |
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| The Emerging Role of the Lead Logistics Provider (LLP) | |
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| Industry Forces for the LLP | |
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| Shareholder Value--Tax Minimization | |
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| Technology: From 3PL to .comLLP | |
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| Transportation Exchange--The Supply Communicator | |
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| Other Services | |
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| Tax Minimization--How to Get Started | |
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| Summary | |
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| From Idea to Life | |
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| Introduction | |
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| The Importance of Research and Development | |
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| Return on Investment? | |
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| Alliances, Mergers, and Acquisitions | |
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| The Networked Supply Chain Connection | |
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| Technology with Networked Supply Chain Alliance Partners | |
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| Back to RandD--The Heartbeat of Pharmaceutical Companies | |
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| Product Lifecycle Management | |
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| Product Lifecycle Management and the Networked Supply Chain | |
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| Profitable Growth through PLM--How to Get Started | |
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| Summary | |
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| The CEO's Agenda | |
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| Introduction | |
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| Speed | |
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| The Challenges of Internet Speed | |
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| From Company to .company Wealth | |
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| From Company to .company Operations | |
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| TradeMatrix | |
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| TradeMatrix and the .company | |
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| The CEO's Agenda--How to Get Started | |
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| Summary | |
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| The Next Wave of Supply Chain Value | |
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| Change? What Change? | |
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| There Is Speed, and There Is Stupidity | |
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| The Supply Chain Network in the Internet World | |
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| The Dean of Information-Technology Supply Chain Management | |
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| Conclusion | |
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| Trading Communities and Their Importance in the Networked Supply Chain | |
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| Sourcing/E-Procurement Methodology | |
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| Index | |