JERRY W. GILLEY is Professor and Chair of the Organizational Performance and Change and Human Resource Studies programs at Colorado State University. Previously on the faculty at Iowa State University, Western Michigan University, and the University of Nebraska-Lincoln, he also served as Principal and Director of Organization and Professional Development for Mercer Human Resource Consulting. Currently serving as President of the Academy of Human Resource Development, he is the author, co-author, and co-editor of dozens of articles and 14 books, including The Performance Challenge, Beyond the Learning Organization, Stop Managing, Start Coaching, and Organizational Learning, Performance, and… Change.