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Catering, Sales and Convention Services

ISBN-10: 0766800377

ISBN-13: 9780766800373

Edition: 2nd 1999 (Revised)

Authors: Ahmed Ismail

List price: $295.95
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Description:

Catering and Convention Services is a new introductory text designed for students interested in a catering and convention planning career. It covers hotel event planning, menu planning, customer service, local catering, group catering, functional space requirements, set-up standards, plate presentation, cost analysis, internal and external communication guidelines, and effective forecasting. Students will also learn intuitive listening skills, staff and time managing skills and organizational skills. Features: -in-depth explanations and hands-on examples cover the day-to-day functions and activities involved in catering and convention planning -end-of-chapter questions and discussion exercises reinforce the information in the text -charts and graphs have been incorporated to more clearly illustrate the theories of catering and convention services
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Book details

List price: $295.95
Edition: 2nd
Copyright year: 1999
Publisher: Delmar Cengage Learning
Publication date: 2/16/1999
Binding: Paperback
Pages: 256
Size: 7.50" wide x 9.50" long x 0.50" tall
Weight: 0.836
Language: English

Ahmed Ismail holds a B.A in Management from Adolphus College. His experiences in the hospitality industry inlcude Hotel Sales and Operations, Front Desk Supervision and Accounting Supervision. He has received numerous industry awards, including the NCAA Contribution Award for Hospitality, and the Bill Tiefel Hospitality Award, which he received twice.

Introduction
Action Triangle Selling for Catering and Convention
Event Planning
Menu Planning
Communication
Golden Nuggets
Visionary Customer Service
Deployment
Glossary
Index