Case Studies in Organizational Communication Ethical Perspectives and Practices

ISBN-10: 0761929835

ISBN-13: 9780761929833

Edition: 2006

Authors: Steve May

List price: $65.00
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???Not only will students see ethical issues unfold across different types of organizations, they will become more acquainted with the complexity of organizations, as well as with ethical situations, and will become more knowledgeable about real issues in real organizations.??? ???Joy L. Hart, University of Louisville???? ???Case Studies in Organizational Communication covers a great number of issues and can be used in a variety of classes. I particularly enjoy its in-depth coverage of issue management, activism, and power and politics. The case studies are readable and engaging and, as a result, allow students to connect meaningfully with ethical theory and everyday communication practice.??? ???Heather M. Zoller, University of Cincinnati???? Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers??? awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.???? Key Features Explores some of the most important examples of organizational ethics today: Case studies include discussions of dilemmas faced by NASA, Coca-Cola, Mitsubishi, Wal-Mart, the Catholic Church, the war in Iraq, college athletics, and the tobacco and pharmaceutical industries, among others.?? Through these case studies, students are able to directly assess ethical and unethical decision-making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics.??Examines a range of ethical dilemmas in diverse organizations: The cases look at a variety of emerging issues in the workplace, such as work/family balance, racism, sexual harassment, offshoring, telecommuting, and much more. In addition, several of the case studies examine the behavior of non-American organizations, providing a more thorough understanding of ethics in a global business environment. Offers greater coherence and structure than other case books: The consistent case structure allows instructors and students greater opportunity to compare and contrast cases on comparable terms. In addition, the book includes extensive instructional materials, often neglected in other case study books. Instructors unfamiliar with the cases are provided with additional pedagogical materials, including a case summary and discussion questions. ?? Intended Audience: Designed for advanced undergraduate and graduate courses in Organizational Communication, this book will be an invaluable resource not only for students but also for anyone interested in ethics, in general, and in organizational ethics, specifically.?????? ??
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Book details

List price: $65.00
Copyright year: 2006
Publisher: SAGE Publications, Incorporated
Publication date: 3/7/2006
Binding: Paperback
Pages: 424
Size: 6.00" wide x 8.75" long x 1.00" tall
Weight: 1.232
Language: English

Steve May (Ph.D., Utah; M.A. and B.A., Purdue) is currently Assistant Chair of the Department of Communication Studies at the University of North Carolina at Chapel Hill. Besides UNC, May has held positions at the University of Utah, Montana State University, and the University of Waikato (in New Zealand). Since 1999 hes been Editor of Management Communication Quarterly (Forum) [SAGE]. Hes also served as associate editor of Management Communication Quarterly (1996-98), Journal of Business Communication (1995-97), Electronic Journal of Radical Organizational Theory (1997), Australian Journal of Communication (special issue, 19970, Communication Theory (special issues, 1996, 1997), and Journal of Applied Communication Research (1993-96). Forthcoming books include Work and Identity in the New Millennium (Berrett-Koehler) and Corporate Social Responsibility (Oxford; George Cheney co-author). Hes the recipient of numerous teaching awards and research grants.

Preface
Ethical Challenges and Dilemmas in Organizations: A Case Study Approach
Ethical Perspectives and Practices
Alignment
The Ethics of the "Family Friendly" Organization: Challenges and Tensions Related to Multiple Life Perspectives
The Wal-Mart Way: Community Service or Sneaky Exploitation?
Working at Home and Playing at Work: Using ICTs to Break Down the Barriers Between Home and Work
The Bush Team's Moral Ethos: An Ethical Critique of the Iraq War
Dialogic Communication
The National College Registration Board: A Case Study in Organizational Legitimacy
The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective
The Circle of Truth: An Examination of Values, Truth-Telling, and Alignment at Mount Carmel Health
Participation
Ethical Storm or Model Workplace?
Keeping It Real: Race, Difference, and Corporate Ethics at Coca-Cola
Is Agriculture Spinning Out of Control? A Case Study of Buckeye Egg Farm: Environmental Communication, News Frames, and Social Protest
Transparency
"Moral" Leadership in the Catholic Church: Loss of Credibility and Organizational Support Amidst Charges of Sexual Abuse
Whose Ethics? Whose Leadership? Revenue Sports and University Integrity
Tricking Your Customers Without Cheating Them: Minimal Details as an Information Strategy
Corporate Ethics in the Pharmaceutical Industry: The Lipobay/Baycol Case of Bayer
Accountability
Should We Stop Using the Letter C? Three Key Players Respond to the February 1, 2003 Columbia Shuttle Events
Blaming the Dead: The Ethics of Accident Investigation in Wildland Firefighting
Why Companies Tell Lies in Business: A Japanese Case in the Food Industry
Courage
"Call 'Em Like We See 'Em": Responding to Unfair and Unethical Charges
Nothing Fishy Going on Here: The Ethics of Openness, Culture, and Strategies
Showdown at University Baptist Church
Purifying an Image: Baxter International and the Dialyzer Crisis
Afterword: Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future
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