Art of Investigative Interviewing A Human Approach to Testimonial Evidence

Name: Art of Investigative Interviewing A Human Approach to Testimonial Evidence
Price: 6.11 USD
Availability: InStock
ISBN: 9780750698085

ISBN-10: 075069808X

ISBN-13: 9780750698085

Edition: 1997

Authors: Charles L. Yeschke

List price: $39.95

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Description:

Using a non-traditional style of presentation the author has produced a readable guide to "affective" as opposed to coercive interrogation techniques. This book will be of great interest to students of criminal justice and security industry workers.

Book details

List price: $39.95
Copyright year: 1997
Publisher: Elsevier Science & Technology Books
Publication date: 4/16/1997
Binding: Paperback
Pages: 230
Size: 6.14" wide x 9.21" long x 0.58" tall
Weight: 0.836
Language: English

Mission Statement	p. xv
Introduction	p. xvii
Ethical Standards and Practices	p. 1
Good and Evil	p. 1
Values	p. 2
The Foundation of Ethics	p. 3
Ethical Leadership	p. 5
Ethics for Law Enforcement Professionals	p. 6
Professional Integrity	p. 7
BOX: A Sample Code of Ethics for Law Enforcement Professionals	p. 8
Principles of Practice	p. 9
BOX: Canons of Ethics of the California Peace Officers' Association	p. 10
Ethical and Unethical Interviewing	p. 11
Review Questions	p. 12
Human Needs and Deception in the Interview	p. 15
Human Needs	p. 15
Universal Human Needs	p. 15
Self-Image and Esteem	p. 16
Satisfaction of Needs	p. 18
Refusal to Cooperate	p. 19
Fear of Self-Disclosure	p. 19
Fear of Harming Others	p. 20
The Interviewer's Task	p. 20
Responding to Anger	p. 21
The Interviewer's Needs	p. 22
Deception	p. 23
Warning Signs of Deception	p. 24
Verbal Signs	p. 26
Nonverbal Signs	p. 27
Physiological Signs	p. 28
Psychological Motives for Deception	p. 28
The Pathological Liar	p. 29
The Psychopathic Personality	p. 30
Defense Mechanisms	p. 31
Concluding There's Deception	p. 32
Review Questions	p. 33
Preparing for the Interview	p. 35
Attitude	p. 36
The Components of a Positive Attitude	p. 37
Attitude Change	p. 38
Flexibility	p. 39
Curiosity	p. 41
Imagination	p. 42
Intuition	p. 43
The Intuition of Interviewees	p. 45
Review Questions	p. 46
Evidence	p. 47
Real, Documentary, and Testimonial Evidence	p. 47
Voluntary Confessions	p. 49
The Miranda Warnings	p. 49
When the Miranda Warnings Are Required	p. 51
Legal Tactics When Seeking a Confession	p. 52
Evidence Collection and Preservation	p. 53
Report Writing	p. 54
Characteristics of a Well-Written Report	p. 55
Testimony in a Court of Law	p. 57
Review Questions	p. 58
Public and Private Interviewing	p. 61
BOX: Part I and Part II Offenses of the Uniform Crime Report	p. 62
Investigations in the Public and Private Spheres	p. 63
The Collection of Evidence	p. 65
Testimonial Evidence	p. 66
BOX: Report on Scott County Investigations	p. 67
Review Questions	p. 68
Rapport and Active Listening	p. 71
Building Rapport	p. 72
Active Listening	p. 75
Attentiveness and Concentration	p. 76
Acceptance	p. 78
Detachment	p. 79
Patience	p. 80
Signaling Active Listening	p. 82
Body Language	p. 83
Body Posture and Movement	p. 83
Gestures, Facial Expression, and Tone of Voice	p. 84
Eye Contact	p. 84
Touch	p. 85
Positive Silence	p. 85
Review Questions	p. 87
Authority and Neutrality in the Investigative Interview	p. 89
Authority and Power	p. 89
The Misuse of Authority	p. 90
The Positive Application of Authority	p. 91
BOX: The Value of Restrained Authority	p. 93
Neutrality	p. 94
BOX: The Value of Keeping an Open Mind	p. 94
Signaling Your Neutrality	p. 96
Making an Accusation	p. 97
Review Questions	p. 97
The Self-Fulfilling Prophecy	p. 99
The Four Elements of the Self-Fulfilling Prophecy	p. 101
Climate	p. 102
Feedback	p. 102
Input	p. 103
Output	p. 103
Applying the Self-Fulfilling Prophecy	p. 103
Presenting Expectations Subtly	p. 105
Applying the Galatea Effect	p. 106
Review Questions	p. 107
Overview of the Interview Process	p. 109
The Historical Phase	p. 109
The Personal Preparation Phase	p. 110
The Initial Phase	p. 111
Precontact	p. 113
The Floating-Point Strategy	p. 113
The Preliminary Inquiry	p. 114
Strategic Planning	p. 114
Evaluating Potential Interviewees	p. 114
Creating an Interview Strategy	p. 115
Preparing Psychologically for the Interview	p. 116
Contact	p. 117
Box: The Hidden Persuaders	p. 118
First Impressions	p. 119
The Interviewee's Evaluation Process	p. 120
Elements of Contact	p. 121
Contact at the Crime Scene	p. 124
The Primary Phase	p. 125
"Bones"	p. 127
The Narration Question	p. 127
The "You" Question	p. 128
The "Who" Question	p. 128
The "Suspicion" Question	p. 129
The "Trust" Question	p. 129
The "Verification" Question	p. 129
The "Approach" Question	p. 129
The "Thoughts" Question	p. 130
The "Instruction" Question	p. 130
The "Willingness" Question	p. 130
The "Consequences" Questions	p. 130
The "Kind to Do It" Question	p. 131
The "Why It Happened" Question	p. 131
The "They Say You Did It" Question	p. 131
The "They Say They Saw You" Question	p. 132
The "What Would You Say" Question	p. 132
The "Expanding Inquiry" Question	p. 132
The Terminal Phase	p. 133
	p. 133
	p. 134
The Follow-Up Phase	p. 135
	p. 135
	p. 136
Review Questions	p. 138
Setting, Location, Intensity, and Approach in the Interview	p. 141
Environmental Setting	p. 141
Location of Participants	p. 142
Personal Space	p. 142
Conversation, Moderate, and Intimate Locations	p. 142
The Conversation Location	p. 143
The Moderate Location	p. 145
The Intimate Locations	p. 146
Review and Encouragement Intensities	p. 147
Review	p. 148
Encouragement	p. 149
Intensity Levels	p. 149
	p. 149
	p. 150
	p. 150
	p. 151
	p. 151
Approaches	p. 152
The Structured Approach	p. 152
The Semistructured Approach	p. 153
The Nonstructured Approach	p. 154
Putting It All Together	p. 154
Review Questions	p. 155
Questions and Questioning	p. 157
Question Formulation	p. 159
Question Presentation	p. 160
Types of Questions	p. 161
Closed Questions	p. 162
Open Questions	p. 162
Reflective Questions	p. 163
Directive Questions	p. 164
Pointed Questions	p. 164
Indirect Questions	p. 164
Self-Appraisal Questions	p. 165
Diversion Questions	p. 165
Leading Questions	p. 166
Techniques for Effective Questioning	p. 166
Having the Gall to Ask	p. 167
Encouraging Cooperation	p. 167
Mentally Assuming an Affirmative Answer	p. 169
Persuing Unanswered Questions	p. 170
Identifying and Challenging Deception	p. 171
Handling Trial Balloons	p. 172
Terminating the Interview	p. 172
Review Questions	p. 173
Three Case Studies	p. 175
The Case of the Impatient Guardian	p. 175
The Initial Phase: Precontact	p. 176
The Initial Phase: Strategic Planning	p. 176
Evaluating Potential Interviewees	p. 177
Creating an Interview Strategy	p. 177
Preparing Psychologically for the Interview	p. 178
The Initial Phase: Contact	p. 178
Introduction and Greeting	p. 178
Seating	p. 178
Announcing My Objective	p. 179
Setting the Tone	p. 179
Using the Structured Approach	p. 180
The Primary Phase--Day 1	p. 180
Violet (10:31 A.M.-10:50 A.M.)	p. 180
Sherrie (10:59 A.M.-11:36 A.M.)	p. 181
Bill (11:44 A.M.-1:01 P.M.)	p. 182
The Primary Phase--Day 2	p. 183
Al (8:29 A.M.-9:05 A.M.)	p. 183
Jan (9:14 A.M.-10:19 A.M.)	p. 184
Sam (10:31 A.M.-11:24 A.M.)	p. 185
Gary (12:27 P.M.-1:19 P.M.)	p. 189
Pete (2:13 P.M.-3:24 P.M.)	p. 191
The Terminal Phase	p. 194
The Follow-Up Phase	p. 195
Review Questions	p. 199
The Case of the False Allegation	p. 199
Background	p. 199
The Gentle Interrogation	p. 199
Review Questions	p. 209
The Case of the Evasive Embezzler	p. 209
Background	p. 209
The Interrogation	p. 211
Review Questions	p. 224
Conclusion	p. 225
Bibliography	p. 227
Index	p. 235
Table of Contents provided by Rittenhouse. All Rights Reserved.