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Art of Investigative Interviewing A Human Approach to Testimonial Evidence

ISBN-10: 075069808X

ISBN-13: 9780750698085

Edition: 1997

Authors: Charles L. Yeschke

List price: $39.95
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Description:

Using a non-traditional style of presentation the author has produced a readable guide to "affective" as opposed to coercive interrogation techniques. This book will be of great interest to students of criminal justice and security industry workers.
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Book details

List price: $39.95
Copyright year: 1997
Publisher: Elsevier Science & Technology Books
Publication date: 4/16/1997
Binding: Paperback
Pages: 230
Size: 6.14" wide x 9.21" long x 0.58" tall
Weight: 0.836
Language: English

Mission Statementp. xv
Introductionp. xvii
Ethical Standards and Practicesp. 1
Good and Evilp. 1
Valuesp. 2
The Foundation of Ethicsp. 3
Ethical Leadershipp. 5
Ethics for Law Enforcement Professionalsp. 6
Professional Integrityp. 7
BOX: A Sample Code of Ethics for Law Enforcement Professionalsp. 8
Principles of Practicep. 9
BOX: Canons of Ethics of the California Peace Officers' Associationp. 10
Ethical and Unethical Interviewingp. 11
Review Questionsp. 12
Human Needs and Deception in the Interviewp. 15
Human Needsp. 15
Universal Human Needsp. 15
Self-Image and Esteemp. 16
Satisfaction of Needsp. 18
Refusal to Cooperatep. 19
Fear of Self-Disclosurep. 19
Fear of Harming Othersp. 20
The Interviewer's Taskp. 20
Responding to Angerp. 21
The Interviewer's Needsp. 22
Deceptionp. 23
Warning Signs of Deceptionp. 24
Verbal Signsp. 26
Nonverbal Signsp. 27
Physiological Signsp. 28
Psychological Motives for Deceptionp. 28
The Pathological Liarp. 29
The Psychopathic Personalityp. 30
Defense Mechanismsp. 31
Concluding There's Deceptionp. 32
Review Questionsp. 33
Preparing for the Interviewp. 35
Attitudep. 36
The Components of a Positive Attitudep. 37
Attitude Changep. 38
Flexibilityp. 39
Curiosityp. 41
Imaginationp. 42
Intuitionp. 43
The Intuition of Intervieweesp. 45
Review Questionsp. 46
Evidencep. 47
Real, Documentary, and Testimonial Evidencep. 47
Voluntary Confessionsp. 49
The Miranda Warningsp. 49
When the Miranda Warnings Are Requiredp. 51
Legal Tactics When Seeking a Confessionp. 52
Evidence Collection and Preservationp. 53
Report Writingp. 54
Characteristics of a Well-Written Reportp. 55
Testimony in a Court of Lawp. 57
Review Questionsp. 58
Public and Private Interviewingp. 61
BOX: Part I and Part II Offenses of the Uniform Crime Reportp. 62
Investigations in the Public and Private Spheresp. 63
The Collection of Evidencep. 65
Testimonial Evidencep. 66
BOX: Report on Scott County Investigationsp. 67
Review Questionsp. 68
Rapport and Active Listeningp. 71
Building Rapportp. 72
Active Listeningp. 75
Attentiveness and Concentrationp. 76
Acceptancep. 78
Detachmentp. 79
Patiencep. 80
Signaling Active Listeningp. 82
Body Languagep. 83
Body Posture and Movementp. 83
Gestures, Facial Expression, and Tone of Voicep. 84
Eye Contactp. 84
Touchp. 85
Positive Silencep. 85
Review Questionsp. 87
Authority and Neutrality in the Investigative Interviewp. 89
Authority and Powerp. 89
The Misuse of Authorityp. 90
The Positive Application of Authorityp. 91
BOX: The Value of Restrained Authorityp. 93
Neutralityp. 94
BOX: The Value of Keeping an Open Mindp. 94
Signaling Your Neutralityp. 96
Making an Accusationp. 97
Review Questionsp. 97
The Self-Fulfilling Prophecyp. 99
The Four Elements of the Self-Fulfilling Prophecyp. 101
Climatep. 102
Feedbackp. 102
Inputp. 103
Outputp. 103
Applying the Self-Fulfilling Prophecyp. 103
Presenting Expectations Subtlyp. 105
Applying the Galatea Effectp. 106
Review Questionsp. 107
Overview of the Interview Processp. 109
The Historical Phasep. 109
The Personal Preparation Phasep. 110
The Initial Phasep. 111
Precontactp. 113
The Floating-Point Strategyp. 113
The Preliminary Inquiryp. 114
Strategic Planningp. 114
Evaluating Potential Intervieweesp. 114
Creating an Interview Strategyp. 115
Preparing Psychologically for the Interviewp. 116
Contactp. 117
Box: The Hidden Persuadersp. 118
First Impressionsp. 119
The Interviewee's Evaluation Processp. 120
Elements of Contactp. 121
Contact at the Crime Scenep. 124
The Primary Phasep. 125
"Bones"p. 127
The Narration Questionp. 127
The "You" Questionp. 128
The "Who" Questionp. 128
The "Suspicion" Questionp. 129
The "Trust" Questionp. 129
The "Verification" Questionp. 129
The "Approach" Questionp. 129
The "Thoughts" Questionp. 130
The "Instruction" Questionp. 130
The "Willingness" Questionp. 130
The "Consequences" Questionsp. 130
The "Kind to Do It" Questionp. 131
The "Why It Happened" Questionp. 131
The "They Say You Did It" Questionp. 131
The "They Say They Saw You" Questionp. 132
The "What Would You Say" Questionp. 132
The "Expanding Inquiry" Questionp. 132
The Terminal Phasep. 133
p. 133
p. 134
The Follow-Up Phasep. 135
p. 135
p. 136
Review Questionsp. 138
Setting, Location, Intensity, and Approach in the Interviewp. 141
Environmental Settingp. 141
Location of Participantsp. 142
Personal Spacep. 142
Conversation, Moderate, and Intimate Locationsp. 142
The Conversation Locationp. 143
The Moderate Locationp. 145
The Intimate Locationsp. 146
Review and Encouragement Intensitiesp. 147
Reviewp. 148
Encouragementp. 149
Intensity Levelsp. 149
p. 149
p. 150
p. 150
p. 151
p. 151
Approachesp. 152
The Structured Approachp. 152
The Semistructured Approachp. 153
The Nonstructured Approachp. 154
Putting It All Togetherp. 154
Review Questionsp. 155
Questions and Questioningp. 157
Question Formulationp. 159
Question Presentationp. 160
Types of Questionsp. 161
Closed Questionsp. 162
Open Questionsp. 162
Reflective Questionsp. 163
Directive Questionsp. 164
Pointed Questionsp. 164
Indirect Questionsp. 164
Self-Appraisal Questionsp. 165
Diversion Questionsp. 165
Leading Questionsp. 166
Techniques for Effective Questioningp. 166
Having the Gall to Askp. 167
Encouraging Cooperationp. 167
Mentally Assuming an Affirmative Answerp. 169
Persuing Unanswered Questionsp. 170
Identifying and Challenging Deceptionp. 171
Handling Trial Balloonsp. 172
Terminating the Interviewp. 172
Review Questionsp. 173
Three Case Studiesp. 175
The Case of the Impatient Guardianp. 175
The Initial Phase: Precontactp. 176
The Initial Phase: Strategic Planningp. 176
Evaluating Potential Intervieweesp. 177
Creating an Interview Strategyp. 177
Preparing Psychologically for the Interviewp. 178
The Initial Phase: Contactp. 178
Introduction and Greetingp. 178
Seatingp. 178
Announcing My Objectivep. 179
Setting the Tonep. 179
Using the Structured Approachp. 180
The Primary Phase--Day 1p. 180
Violet (10:31 A.M.-10:50 A.M.)p. 180
Sherrie (10:59 A.M.-11:36 A.M.)p. 181
Bill (11:44 A.M.-1:01 P.M.)p. 182
The Primary Phase--Day 2p. 183
Al (8:29 A.M.-9:05 A.M.)p. 183
Jan (9:14 A.M.-10:19 A.M.)p. 184
Sam (10:31 A.M.-11:24 A.M.)p. 185
Gary (12:27 P.M.-1:19 P.M.)p. 189
Pete (2:13 P.M.-3:24 P.M.)p. 191
The Terminal Phasep. 194
The Follow-Up Phasep. 195
Review Questionsp. 199
The Case of the False Allegationp. 199
Backgroundp. 199
The Gentle Interrogationp. 199
Review Questionsp. 209
The Case of the Evasive Embezzlerp. 209
Backgroundp. 209
The Interrogationp. 211
Review Questionsp. 224
Conclusionp. 225
Bibliographyp. 227
Indexp. 235
Table of Contents provided by Rittenhouse. All Rights Reserved.