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Effective Measurement and Management of ICT Costs and Benefits

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ISBN-10: 0750683287

ISBN-13: 9780750683289

Edition: 3rd 2007

Authors: Dan Remenyi, Arthur Money, Frank Bannister

List price: $64.95
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Description:

This is a new and extensively updated edition of one of leading and authoritive books on the subject of IT costs and benefits. Since it was first published in the early 1990s, this book has established itself as the most comprehensive and complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies. The ideas in this book are used extensively in business, and the book is widely adopted and recommended at leading business schools around the world. This book will show you: How to use cost benefits analysis or business case accounting How to use user satisfaction surveys and value for money studies How to integrate IT…    
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Book details

List price: $64.95
Edition: 3rd
Copyright year: 2007
Publisher: Elsevier Science & Technology Books
Publication date: 2/8/2007
Binding: Paperback
Pages: 408
Size: 6.50" wide x 9.21" long x 1.00" tall
Weight: 1.496
Language: English

Frank Bannister is a Senior Lecturer in Information Systems at Trinity College, Dublin. After graduating from university, he joined the Irish civil service and worked in operations research and economic policy for three years prior to joining Price Waterhouse as a management consultant in 1978. Over the following sixteen years to 1994, he worked with Price Waterhouse on a wide range of information systems assignments in Ireland, the U.K. and Europe in both the public and private sectors, specialising in financial modelling, system design & development and in system specification & selection. He remained a Consulting Associate with PricewaterhouseCoopers Consulting until their take-over by…    

Frank Bannister is a Senior Lecturer in Information Systems at Trinity College, Dublin. After graduating from university, he joined the Irish civil service and worked in operations research and economic policy for three years prior to joining Price Waterhouse as a management consultant in 1978. Over the following sixteen years to 1994, he worked with Price Waterhouse on a wide range of information systems assignments in Ireland, the U.K. and Europe in both the public and private sectors, specialising in financial modelling, system design & development and in system specification & selection. He remained a Consulting Associate with PricewaterhouseCoopers Consulting until their take-over by…    

Frank Bannister is a Senior Lecturer in Information Systems at Trinity College, Dublin. After graduating from university, he joined the Irish civil service and worked in operations research and economic policy for three years prior to joining Price Waterhouse as a management consultant in 1978. Over the following sixteen years to 1994, he worked with Price Waterhouse on a wide range of information systems assignments in Ireland, the U.K. and Europe in both the public and private sectors, specialising in financial modelling, system design & development and in system specification & selection. He remained a Consulting Associate with PricewaterhouseCoopers Consulting until their take-over by…    

Why evaluate information technology
Aspects of the IT investment decision process
Issues and techniques for IT evaluation
IT cost control
IT business case accounting
Risk analysis
Value for money
Designing IT surveys for benefit measurement
Evaluation and project management
ICT evaluation
The evaluation of an outsourcing contract