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Breakthrough IT Change Management

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ISBN-10: 0750676868

ISBN-13: 9780750676861

Edition: 2004

Authors: Bennet Lientz, Kathryn Rea

List price: $86.95
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This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works. Readers will develop a change management strategy that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion. The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and…    
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Book details

List price: $86.95
Copyright year: 2004
Publisher: Routledge
Publication date: 8/15/2011
Binding: Paperback
Pages: 336
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 1.188
Language: English

Dynamics of Change and Work
Resistance to Change and Politics
Develop Your Change Goals and Strategy
Select Your Change Management Approach
Determine Activities for Change
Collect Information on Today's Work
Define Your Long-Term Solution and Quick Hits
Develop Your Change Implementation Strategy
Plan Ahead for Change
Get Quick Hit Results
Measure Results and Generate Enthusiasm and Support
Carry Out Major Change
Build Momentum for Further Change
Prevent Reversion and Fallback
Implement New Technology and Systems
Achieve Success in E-Business