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ISO 9000:2000

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ISBN-10: 0750658444

ISBN-13: 9780750658447

Edition: 2003

Authors: David Hoyle

List price: $39.95
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Description:

ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and…    
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Book details

List price: $39.95
Copyright year: 2003
Publisher: Elsevier Science & Technology Books
Publication date: 11/20/2002
Binding: Paperback
Pages: 155
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.638
Language: English

Preface