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Fundamentals of Information Systems

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ISBN-10: 0619215607

ISBN-13: 9780619215606

Edition: 3rd 2006 (Revised)

Authors: Ralph M. Stair, George Walter Reynolds

List price: $157.95
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Description:

Fundamentals of Information Systems, Third Edition continues to offer a concise nine-chapter overview of information systems.
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Book details

List price: $157.95
Edition: 3rd
Copyright year: 2006
Publisher: Course Technology
Publication date: 4/27/2005
Binding: Hardcover
Pages: 440
Size: 8.50" wide x 10.75" long x 0.75" tall
Weight: 2.486

Ralph Stair received a B.S. in Chemical Engineering from Purdue University, an M.B.A. from Tulane University, and a Ph.D. from the University of Oregon. He has taught at the University of Oregon, the University of Washington, the University of New Orleans, and Florida State University. He has taught several courses through Florida State University's Study Abroad Program in London. Throughout the years, Dr. Stair has focused his teaching and research on information systems. He has endowed the Ralph Stair Prize in Innovative Education at Florida State University. He also provided funding for the Stair-Harkrider scholarship and the Ralph Stair Prize in Academic Improvement at his high school…    

Preface
Information Systems in Perspective
An Introduction to Information Systems in Organizations
Boehringer Ingelheim, GMBH, Germany
Information Concepts
Data Versus Information
The Characteristics of Valuable Information
The Value of Information
What Is an Information System?
Input, Processing, Output, Feedback
Manual and Computerized Information Systems
Computer-Based Information Systems
Business Information Systems
Electronic and Mobile Commerce
Ethical and Societal Issues: Phishing for Visa Card Customers
Transaction Processing Systems and Enterprise Resource Planning
Information and Decision Support Systems
Specialized Business Information Systems: Artificial Intelligence, Expert Systems, and Virtual Reality
Systems Development
Organizations and Information Systems
Organizational Culture and Change
Technology Diffusion, Infusion, and Acceptance
Organizations in a Global Society
Competitive Advantage
Factors That Lead Firms to Seek Competitive Advantage
Strategic Planning for Competitive Advantage
Performance-Based Information Systems
Productivity
Information Systems @ Work: One Beacon Focuses on Information Systems
Return on Investment and the Value of Information Systems
Careers in Information Systems
Roles, Functions, and Careers in the IS Department
Typical IS Titles and Functions
Other IS Careers
The Queen Mary 2 and partner
My Family Comforts Its Members
Technology
Hardware and Software
Porsche AG, Germany
Hardware Components
Processing and Memory Devices: Power, Speed, and Capacity
Processing Characteristics and Functions
Memory Characteristics and Functions
Multiprocessing
Secondary Storage and Input and Output Devices
Secondary Storage Access Methods
Secondary Storage Devices
Input Devices
Output Devices
Information Systems @ Work: Banks Weigh Move to Improved Check-Clearing Process
Computer System Types
Handheld Computers
Portable Computers
Thin Client
Desktop Computers
Workstations
Servers
Mainframe Computers
Supercomputers
Overview of Software
Supporting Individual, Group, and Organizational Goals
Systems Software
Operating Systems
Current Operating Systems
Workgroup Operating Systems
Ethical and Societal Issues: Weighing the Benefits of Open Source
Enterprise Operating Systems
Operating Systems for Small Computers and Special-Purpose Devices
Application Software
Types and Functions of Application Software
Proprietary Application Software
Personal Application Software
Workgroup Application Software
Enterprise Application Software
Application Software for Information, Decision Support, and Specialized Purposes
Programming Languages
Software Issues and Trends
Software Bugs
Copyrights and Licenses
Global Software Support
PACS at North Bronx Healthcare Network
UPS Provides Shipping Management Software to Customers
Organizing Data and Information
DDB Worldwide, United States
Data Management
The Hierarchy of Data
Data Entities, Attributes, and Keys
The Traditional Approach Versus the Database Approach
Data Modeling and the Relational Database Model
Data Modeling
The Relational Database Model
Database Management Systems (DBMS)
Overview of Database Types
Providing a User View
Creating and Modifying the Database
Storing and Retrieving Data
Manipulating Data and Generating Reports
Database Administration
Popular Database Management Systems
Special-Purpose Database Systems
Selecting a Database Management System
Using Databases with Other Software
Database Applications
Linking the Company Database to the Internet
Information Systems @ Work: Web-Based DBMS Empowers Cruise Line Personnel
Data Warehouses, Data Marts, and Data Mining
Ethical and Societal Issues: The Growing Cost of Data-Related Regulations
Business Intelligence
Distributed Databases
Online Analytical Processing (OLAP)
Object-Oriented and Object-Relational Database Management Systems
Visual, Audio, and Other Database Systems
Brazilian Grocer Gets Personal with Customers
DBMS Upgrade Faces Employee Opposition
Telecommunications, the Internet, Intranets, and Extranets
The Barilla Group, Italy
An Overview of Telecommunications and Networks
Telecommunications
Networks
Use and Functioning of the Internet
How the Internet Works
Accessing the Internet
Ethical and Societal Issues: Entrepreneurs Work to Lessen the Global Divide
Internet Service Providers
The World Wide Web
Web Browsers
Search Engines
Web Programming Languages
Developing Web Content
Web Services
Business Uses of the Web
Internet and Telecommunications Services
E-Mail and Instant Messaging
Internet Cell Phones and Handheld Computers
Career Information and Job Searching
Web Log (Blog)
Information Systems @ Work: Inscene Embassy Changes Marketing Focus with Blogs
Chat Rooms
Internet Phone and Videoconferencing Services
Content Streaming
Shopping on the Web
Web Auctions
Music, Radio, and Video on the Internet
Other Internet Services and Applications
Intranets and Extranets
Net Issues
Management Issues
Service and Speed Issues
Privacy, Fraud, Security
Eastman Chemical Revamps with Web Services
Best Western: First to Provide Free Internet
Part 2 World Views Case: Australian Film Studio Benefits from Broadhand Networks-and Location
Part 2 World Views Case: Virtual Learning Environment Provides Instruction Flexibility
Business Information Systems
Electronic Commerce and Transaction Processing Systems
Sprint, United States; And Sony, Japan
An Introduction to Electronic Commerce
The E-Commerce Supply Chain
Business-to-Business (B2B) E-Commerce
Business-to-Consumer (B2C) E-Commerce
Consumer-to-Consumer (C2C) E-Commerce
Mobile Commerce
Global E-Commerce and M-Commerce
E-Commerce Applications
Ethical and Societal Issues: Canadian Prescription Drug Web Sites
Retail and Wholesale
Manufacturing
Marketing
Investment and Finance
Auctions
E-Commerce, Technology, Infrastructure, and Development
Hardware
Software
Electronic Payment Systems
An Overview of Transaction Processing Systems
Traditional Transaction Processing Methods and Objectives
Transaction Processing Activities
Basic TPS Applications
TPS Control and Management Issues
Business Continuity Planning
Transaction Processing System Audit
International Issues
Enterprise Resource Planning
An Overview of Enterprise Resource Planning
Advantages and Disadvantages of ERP
Information Systems @ Work: ERP Consolidation Opens Doors for College Lender
RealEstate.com: Buying and Selling Homes Online
Point and Pay in Japan with KDDI
Information and Decision Support Systems
Kiku-Masamune Sake Brewing Co., Ltd, Japan
Decision Making and Problem Solving
Decision Making as a Component of Problem Solving
Programmed Versus Nonprogrammed Decisions
Optimization, Satisficing, and Heuristic Approaches
An Overview of Management Information Systems
Management Information Systems in Perspective
Inputs to a Management Information System
Outputs of a Management Information System
Functional Aspects of the MIS
Financial Management Information Systems
Manufacturing Management Information Systems
Marketing Management Information Systems
Information Systems @ Work: A "TaylorMade" Information and Decision Support System
Human Resource Management Information Systems
Other Management Information Systems
An Overview of Decision Support Systems
Capabilities of a Decision Support System
A Comparison of DSS and MIS
Components of a Decision Support System
The Database
The Model Base
The Dialogue Manager
Group Support Systems
Characteristics of a GSS That Enhance Decision Making
GSS Software
GSS Alternatives
Executive Support Systems
Executive Support Systems in Perspective
Ethical and Societal Issues: CEOs "Called to Action" Regarding Information Security
Capabilities of Executive Support Systems
Sensory Systems Provide Better-Tasting Products for Kraft
Sanoma Magazines Follows Key Performance Indicators to Success
Specialized Information Systems: Artificial Intelligence, Expert Systems, Virtual Reality, and Other Systems
Amazon.Com, United States
An Overview of Artificial Intelligence
Artificial Intelligence in Perspective
The Nature of Intelligence
The Difference Between Natural and Artificial Intelligence
The Major Branches of Artificial Intelligence
Ethical and Societal Issues: Biologically Inspired Algorithms Fight Terrorists and Guide Businesses
An Overview of Expert Systems
Characteristics and Limitations of an Expert System
When to Use Expert Systems
Components of Expert Systems
Expert Systems Development
Applications of Expert Systems and Artificial Intelligence
Information Systems @ Work: Moving Data-and Freight-Efficiently
Virtual Reality
Interface Devices
Forms of Virtual Reality
Virtual Reality Applications
Other Specialized Systems
French Burgundy Wines: The Sweet Smell of Success
Expert System Provides Safety in Nuclear Power Plants
Part 3 World Views Case: Kulula.com: The Trials and Tribulations of a South African Online Airline
Systems Development and Social Issues
Systems Development
BMW, Germany
An Overview of Systems Development
Participants in Systems Development
Information Systems Planning and Aligning Corporate and IS Goals
Information Systems @ Work: Fakta Designs Financial Management System to Support Corporate Goals
Importance of IS Planning
Systems Development Life Cycles
The Traditional Systems Development Life Cycle
Prototyping
Rapid Application Development, Agile Development, Joint Application Development, and Other Systems Development Approaches
The End-User Systems Development Life Cycle
Outsourcing and On Demand Computing
Use of Computer-Aided Software Engineering (CASE) Tools
Object-Oriented Systems Development
Systems Investigation
Initiating Systems Investigation
Feasibility Analysis
Object-Oriented Systems Investigation
The Systems Investigation Report
Systems Analysis
Data Collection
Data Analysis
Requirements Analysis
Object-Oriented Systems Analysis
The Systems Analysis Report
Systems Design
Object-Oriented Design
Generating Systems Design Alternatives
Evaluating and Selecting a System Design
The Design Report
Systems Implementation
Acquiring Hardware from an IS Vendor
Acquiring Software: Make or Buy?
Acquiring Database and Telecommunications Systems
User Preparation
IS Personnel: Hiring and Training
Site Preparation
Data Preparation
Installation
Testing
Start-Up
User Acceptance
Systems Operation and Maintenance
Systems Review
Ethical and Societal Issues: Finding Trust in Computer Systems
PepsiCo Implements New Procurement System to Minimize Costs
Segway Stays Light and Nimble with Outsourced Systems
Security, Privacy, and Ethical Issues in Information Systems and the Internet
Computer Assisted Passenger Prescreening System, United States
Computer Waste and Mistakes
Computer Waste
Computer-Related Mistakes
Ethical and Societal Issues: CAN-SPAM: Deterrent or Accelerant?
Preventing Computer-Related Waste and Mistakes
Establishing Policies and Procedures
Implementing Policies and Procedures
Monitoring Policies and Procedures
Reviewing Policies and Procedures
Computer Crime
The Computer as a Tool to Commit Crime
Cyberterrorism
Identity Theft
The Computer as the Object of Crime
Illegal Access and Use
Data Alteration and Destruction
Using Antivirus Programs
Information and Equipment Theft
Software and Internet Software Piracy
Computer-Related Scams
International Computer Crime
Preventing Computer-Related Crime
Crime Prevention by State and Federal Agencies
Crime Prevention by Corporations
Using Intrusion Detection Software
Using Managed Security Service Providers (MSSPs)
Internet Laws for Libel and Protection of Decency
Preventing Crime on the Internet
Privacy Issues
Privacy and the Federal Government
Information Systems @ Work: UK BioBank Raises Privacy Issues
Privacy at Work
E-Mail Privacy
Privacy and the Internet
Fairness in Information Use
Federal Privacy Laws and Regulations
State Privacy Laws and Regulations
Corporate Privacy Policies
Individual Efforts to Protect Privacy
Ethical Issues in Information Systems
The AITP Code of Ethics
The ACM Code of Professional Conduct
Working to Reduce the Number of Software Vulnerabilities
Beware Spyware!
Part 4 World Views Case: Brandon Trust Develops MIS Capability for Improved Operations and Services
Part 4 World Views Case: Strategic Enterprise Management at International Manufacturing Corporation (IMC)
Part 4 World Views Case: Efforts to Build E-Government and an Information Society in Hungary
Glossary
Index