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Management of Information Technology

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ISBN-10: 0619034173

ISBN-13: 9780619034177

Edition: 4th 2004 (Revised)

Authors: Carroll W. Frenzel, John Frenzel, John C. Frenzel

List price: $209.95
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A comprehensive text focused on the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations.
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Book details

List price: $209.95
Edition: 4th
Copyright year: 2004
Publisher: Course Technology
Publication date: 7/21/2003
Binding: Paperback
Pages: 600
Size: 7.25" wide x 9.00" long x 1.00" tall
Weight: 2.046
Language: English

Carroll Frenzel received his Ph.D. in Atmosphere Physics and Systems Engineering from the University of Arizona in Tucson. Upon graduation, he joined IBM as a programmer and advanced through several IT management positions where he managed several hundred employees and a budget of $90 million. After leaving industry, Dr. Frenzel joined the University of Colorado as a professor in the Management Sciences and Information Systems department, and later was appointed to the position of Director, Business Research Division.

Preface
Management in the Information Age
Information Technology's Strategic Importance
Developing the Firm's IT Strategy
Information Technology Planning
Hardware and Software Trends
Modern Telecommunications Systems
IT Industry Trends
The Application Portfolio Resource
Managing Application Development
Alternatives to Traditional Development
Managing Client/Server Implementation
Developing and Managing Customer Expectations
Problem, Change, and Recovery Management
Managing Centralized and Distributed Operations
Network Management
Measuring IT Investments and Their Returns
IT Controls and Asset Protection
People, Organizations, and Management Systems
The Chief Information Officer's Role
Bibliography
Index