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Business and Society A Strategic Approach to Social Responsibility

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ISBN-10: 0618823360

ISBN-13: 9780618823369

Edition: 3rd 2008

Authors: Debbie Thorne McAlister, O. C. Ferrell

List price: $264.95
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Description:

Using actual cases and real-life examples, the authors illustrate the successes and failures of various companies to adopt strategic social responsibility policies into their corporate ethos.
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Book details

List price: $264.95
Edition: 3rd
Copyright year: 2008
Publisher: CENGAGE Learning
Publication date: 6/5/2007
Binding: Paperback
Pages: 608
Size: 7.50" wide x 9.00" long x 1.00" tall
Weight: 2.046
Language: English

Social Responsibility Framework
Social Responsibility Defined
Development of Social Responsibility
Global Nature of Social Responsibility
Global Initiatives: International Business and Poverty Reduction
Benefits of Social Responsibility
Framework for Studying Social Responsibility
Strategic Management of Stakeholder Relationships
Stakeholders Defined
Stakeholder Issues and Interaction
Performance with Stakeholders
Global Initiatives: German Companies Rate the Importance of Reputation
Crisis Management
Development of Stakeholder Relationships
Implementing a Stakeholder Perspective in Social Responsibility
Link Between Stakeholder Relationships and Social Responsibility
Corporate Governance
Corporate Governance Defined
History of Corporate Governance
Corporate Governance and Social Responsibility
Global Initiatives: The Social Responsibility Issues in Outsourcing
Issues in Corporate Governance Systems
Corporate Governance Around the World
Future of Corporate Governance
Legal, Regulatory, and Political Issues
Government's Influence on Business
Business's Influence on Government and Politics
Global Initiatives: Competitive Intelligence in the Global Market
The Government's Approach for Legal and Ethical Compliance
Business Ethics and Ethical Decision Making
The Nature of Business Ethics
Foundations of Business Ethics
Ethical Issues in Business
Global Initiatives: Ethical Concerns About Kids beer in Japan
Understanding the Ethical Decision-Making Process
Strategic Approaches to Improving Ethical Behavior
The Need for Organizational Ethics Programs
Codes of Conduct
Ethics Officers
Ethics Training and Communication
Establishing Systems to Monitor and Enforce Ethical Standards
Global Initiatives: Use of an Ombudsman to Resolve Ethical Conflict
Continuous Improvement of the Ethics Program
Implementing Organizational Ethics Programs
Leaders Influence Corporate Culture
Employee Relations
Employee Stakeholders
Responsibilities to Employees
Global Initiatives: Employing Illegal Workers
Strategic Implementation of Responsibilities to Employees
Consumer Relations
Consumer Stakeholders
Responsibilities to Consumers
Global Initiatives: Stokke's Sustainable Furniture
Strategic Implementation of Responsibilities to Consumers
Community Relations and Strategic Philanthropy
Community Stakeholders
Responsibilities to the Community
Philanthropic Contributions
Strategic Philanthropy Defined
Strategic Philanthropy and Social Responsibility
Stakeholders in Strategic Philanthropy
Global Initiatives: Global Social Entrepreneurs
Benefits of Strategic Philanthropy
Implementation of Strategic Philanthropy
Environmental Issues
Global Environmental Issues
Environmental Policy and Regulation
Business Response to Environmental Issues
Global Initiatives: Global Challenges: Precautionary Principle
Strategic Implementation of Environmental Responsibility
Technology Issues
The Nature of Technology
Technology's Influence on the Economy
Technology's Influence on Society
Global Initiatives: Technology Issues Around the World
Strategic Implementation of Responsibility for Technology
The Social Audit
The Nature of Social Auditing
Global Initiatives: Crisis and Conflict from Anticorporate Interest Groups
The Challenges of Measuring Nonfinancial Performance
The Social Auditing Process
The Strategic Importance of Social Auditing
Cases
Home Depot Implements Stakeholder Orientation
Texas Instruments Creates a Model Ethics and Compliance Program
New Belgium Brewing: Ethical and Environmental Responsibility
Starbucks' Mission: Responsibility and Growth
The Healthcare Company: Learning from Past Mistakes?
PETCO Develops Successful Stakeholder Relationships
Nike: From Sweatshops to Leadership in Employment Practices
Wal-Mart: The Challenge of Managing Relationships with Stakeholders
The Coca-Cola Company Struggles with Ethical Crises
The Fall of Enron: A Stakeholder Failure
Verizon: The Legacy of WorldCom and MCI
Martha Stewart: A Brand in Crisis
Tyco International: Leadership Crisis
Global Crossing: Inflated Sales Lead to Bankruptcy