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Difficult Conversations : How to Discuss What Matters Most

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ISBN-10: 0553456121

ISBN-13: 9780553456127

Edition: Abridged 

Authors: Douglas Stone, Douglas Stone, Bruce Patton, Bruce Patton, Sheila Heen

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Description:

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you're wrong? Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of…    
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Book details

Publisher: Random House Audio Publishing Group
Binding: Compact Disc 
Size: 5.00" wide x 5.75" long x 0.75" tall
Weight: 0.484
Language: English