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| About the Authors | |
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| What This Book Will Do For You | |
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| Introduction | |
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| Conventional versus Artificial Intelligence Applications | |
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| Expert System Shells and Products | |
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| Business Applications of Artificial Intelligence | |
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| What is a Machine | |
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| Genetic Algorithms | |
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| Turing's Test | |
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| Eliza | |
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| Processing | |
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| Branches of AI | |
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| Programming for AI | |
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| Backward Chaining | |
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| Bots and Agents | |
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| Fuzzy Logic | |
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| The Java Expert System Shell | |
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| Instant Tea | |
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| Can Computers Think? | |
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| Questions for Turing Test | |
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| Artificial Intelligence and Expert Systems | |
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| Expert Systems in Detail | |
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| How Expert Systems Work | |
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| ES Tools | |
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| Applications of Expert Systems | |
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| Benefits and Disadvantages of Expert Systems | |
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| Other Applications | |
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| Intelligent Computer-Aided Instruction (ICAI) | |
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| Neural Networks | |
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| Business Neural Network Applications | |
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| Insolvency Prediction | |
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| References | |
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| Artificial Intelligence in Business Finance | |
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| Banking: Granting and Monitoring Credit | |
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| Insurance: Underwriting, Claims Processing, and Reserving | |
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| Portfolio Management | |
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| Advice on Trading | |
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| Global Financial Markets | |
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| Neural Networks in Business Finance | |
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| Artificial Intelligence in Accounting | |
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| Expert System Applications | |
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| Neural Networks in Accounting | |
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| Legal Applications | |
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| Finder | |
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| Shyster | |
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| Applied Sentencing System | |
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| Legal Information Retrieval System | |
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| The Nervous Shock Advisor | |
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| Negligence | |
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| Domestic Violence | |
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| The Inheritance Advisor | |
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| Sample Consultation Hypothetical for NSA | |
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| Artificial Intelligence in Marketing | |
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| Using AI at the Design Stage | |
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| Selling | |
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| Marketing Services | |
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| Forecasting | |
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| Inventory Management | |
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| Trend Analysis | |
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| Communication | |
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| Making Decisions in Uncertainty | |
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| What's Next? | |
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| References | |
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| Expert Systems and Neural Networks in Manufacturing | |
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| Expert Systems Integration Drives Van Conversions | |
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| General Electric's Expert System Mimics Human Repair Experts | |
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| Production and Operations | |
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| Business Process Reengineering | |
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| Robotics | |
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| Neural Networks in Manufacturing | |
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| Artificial Intelligence Software | |
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| Glossary | |
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| Index | |