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Office Procedures and Technology

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ISBN-10: 0538434759

ISBN-13: 9780538434751

Edition: 4th 2003 (Revised)

Authors: Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White

List price: $146.95
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The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Professional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On?offering information on current topics that need special attention.
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Book details

List price: $146.95
Edition: 4th
Copyright year: 2003
Publisher: Cengage South-Western
Publication date: 4/11/2002
Binding: Hardcover
Pages: 816
Size: 9.00" wide x 11.25" long x 1.25" tall
Weight: 3.850
Language: English

The Office In the Business World
The Office in a Changing Business World
Office Competencies
Communicating Effectively
Communicating in the Office
Managing Information to Enhance Productivity
Information, A Vital Business Resource
Communicating in Written Form
Communicating Via Presentation
Processing and Understanding Financial Information
Managing Time, Tasks, and Records
Time and Work station Management
Meetings and Travel
Records Management Systems
Managing Records
Mail and Telecommunications Systems
Processing Mail
Telephone Systems and Procedures
Telecommunications Systems
Personal and Career Development
Planning and Advancing Your Career
Working with Others